Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,263 Reviews)
Rating breakdown 6,263 reviews
5 Stars
2,997
4 Stars
1,737
3 Stars
972
2 Stars
257
1 Star
300
79%of customers recommend this product.
(
3,989 out of
5,051)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
5
nice features
on January 3, 2024
Posted by: brad
from Olney il
[This review was collected as part of a promotion.] This is my first new fridge. Iam glad ibought this product because it is nice
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Unimpressed
on January 4, 2024
Posted by: Mgardner5309
from Columbus, ohio
[This review was collected as part of a promotion.] Bought this about two weeks ago. I’m unimpressed. The freezer wire shelves don’t go to the back of freezer and food teeters on the edge. The refrigerator drawers do not slide smoothly. The refrigerator door is off balance and bangs into the wall when opened and doesn’t shut completely unless you push it closed tight.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 16, 2024
Thank you for sharing your insights with us, Mgardner5309. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 460732.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Disappointed
on January 5, 2024
Posted by: Carol
[This review was collected as part of a promotion.] The doors came uneven. The instructions booklet says the doors will even out once items/weight applied. They did not. Now the freezer is at 30 degrees. it should be zero degrees.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 8, 2024
Hi Carol,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 461425.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 461425.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Awesome just awesome
on January 5, 2024
Posted by: Doub72
from New Tazewell Tennessee
[This review was collected as part of a promotion.] Put our old refrigerator to shame A+++++++++++++++
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Sleek Look
on January 6, 2024
Posted by: Jgriss001
[This review was collected as part of a promotion.] Had the fridge for a month and so far it’s working great.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on January 6, 2024
Posted by: Cesar
[This review was collected as part of a promotion.] I bought it two months ago,so far so good, no issues yet,lot of spaces.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Noisy
on January 6, 2024
Posted by: eddie
[This review was collected as part of a promotion.] This came with the new house. Contractor grade. Keeps things cold but VERY noisy
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 10, 2024
Thank you for sharing your insights with us, Eddie. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 461969.
We’re looking forward to hearing from you.
Michael D
We’re looking forward to hearing from you.
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
3
on January 6, 2024
Posted by: Ol yaller
[This review was collected as part of a promotion.] When I took out of packing the right door was 3/4 inch higher than left door
Written by a customer while visiting whirlpool.com