Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Average customer rating
4.1
(6,855 Reviews)
Rating breakdown 6,855 reviews
5 Stars
3,224
4 Stars
1,902
3 Stars
1,071
2 Stars
303
1 Star
355
78%of customers recommend this product.
(
4,217 out of
5,404)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
1
Disappointed
on October 24, 2025
Posted by: Frig
[This review was collected as part of a promotion.] I bought a new home and this was supplied by the builder. First of all it had no leveling feet to adjust to keep it from rolling. Secondly the finish is terrible. It always looks streaked and it’s brand new. Ice will drop out of the ice maker 10 minutes after I’m done using it. I am not happy with it at all.
Response from whirlpool.comBy Branded Team, Consumer Care, October 24, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 826970
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 826970
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
1
Junk refrigerator
on October 23, 2025
Posted by: Mia444
from NC
[This review was collected as part of a promotion.] After 5 months not working properly.afterwaited 20 days for service. Still waiting for replacement
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 24, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 826496
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great purchase!
on October 23, 2025
Posted by: Laurel
from Lincoln CA
[This review was collected as part of a promotion.] This refrigerator looks great, and I love the side-by-side layout. The temperature runs cold. Mine is set at the lowest temperature setting and it is perfect, but anything colder freezes water. This is definitely handsome looking appliance, and I am very happy with my purchase!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good Deal
on October 22, 2025
Posted by: FastEddie357
[This review was collected as part of a promotion.] I received a good deal on refrigerator and so far I have not had any problems. However, I have not owned it long enough to see any any problems start occurring.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good size, plenty of room inside
on October 21, 2025
Posted by: G man
[This review was collected as part of a promotion.] Came with the new house very pleased with it, prior to moving I was looking at one for my old house
Written by a customer while visiting whirlpool.com
Customer Rating
4
Small problem
on October 21, 2025
Posted by: Happy man one
[This review was collected as part of a promotion.] But my refrigerator a week ago it’s done a very good job. I did find two problems. One of them. The top shelf is a quarter inch too high. You can’t put a 2 L bottle on the top shelf for the refrigerator. The bottom side shelf where you would could also put a 2 L soda the side rail needs to be a little bit higher. The bottle keeps trying to tip out if I were to use that run that the delivery people very good very nice. It was easy to set up plenty of room for all of the product overall I’m very happy with the product.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Spacious with room for improvement
on October 21, 2025
Posted by: GSN2025
[This review was collected as part of a promotion.] The double doors are nice to have. Easy organization and has a lot of space. The ice maker and water dispenser are very close to each other. When only needing to dispense ice, some water will dispense also come out because of the location and sensitivity of the water dispenser.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on October 21, 2025
Posted by: Ka878
[This review was collected as part of a promotion.] Bought this fridge a month ago and I really enjoy it. Nice and spacious.
Written by a customer while visiting whirlpool.com