Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,263 Reviews)
Rating breakdown 6,263 reviews
5 Stars
2,997
4 Stars
1,737
3 Stars
972
2 Stars
257
1 Star
300
79%of customers recommend this product.
(
3,989 out of
5,051)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
1
Junk!
on December 12, 2023
Posted by: Chad
[This review was collected as part of a promotion.] Horrible waste of money. Drops ice on the floor at random, fridge door swings open on its own, and the lights don't work. ZERO support from whirlpool after multiple attempts to get it fixed and they wont honor the warranty either. Already replaced with an LG and use this piece of junk as an extra freezer cause that's all it's good for.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 14, 2023
Thank you for sharing your insights with us, Chad. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 447732.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Quiet
on December 12, 2023
Posted by: Barb
[This review was collected as part of a promotion.] I love the refrigerator as it is white, quiet, large storage capacity. I do however want ice to be made quicker. It takes forever to make ice cubes. Over a week and the bin isn’t even full. I heard I need to empty the bin often to get “the brain” reprogrammed but this seems excessive.
I don’t want this posted as it could very well be my error.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Lack of instructions
on December 12, 2023
Posted by: JeffCG
from Sarasota,FL
[This review was collected as part of a promotion.] Refrigerator rolls back and forth but I can't find any documentation how to lock the wheels.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 14, 2023
Thank you for sharing your insights with us, JeffCG. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 447926.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
4
Lack of storage space.
on December 12, 2023
Posted by: Cheryl2023
[This review was collected as part of a promotion.] I bought a week ago and it is not as nice as I thought it would be. Not much storage space in refrigerator side.
It only has 2 shelves instead of 3.
It only has 2 shelves instead of 3.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Spacious but needs a cold cut drawer
on December 13, 2023
Posted by: Sharon
[This review was collected as part of a promotion.] The refrigerator is very spacious, but I wish it had a drawer
For cold cuts. Also, the water leaked at the beginning
And made streaks down the front. That seems to have improved
over time.
For cold cuts. Also, the water leaked at the beginning
And made streaks down the front. That seems to have improved
over time.
Written by a customer while visiting whirlpool.com
Customer Rating
5
I love the crushed ice part best
on December 14, 2023
Posted by: Billy 65
from Rocky Mount ,NC
[This review was collected as part of a promotion.] I bought my refrigerator doing Black Friday ,And I love it
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on December 14, 2023
Posted by: patty
[This review was collected as part of a promotion.] I am enjoying my new fridge. It has large door bins, the light in the back lights up everything, and the shelves hold alot. The freezer has deep shelves and the ice maker can keep up with us.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good features
on December 15, 2023
Posted by: Addie22
from Clarksburg, MD
[This review was collected as part of a promotion.] The refrigerator came with the new house. It is functional and holds enough food for the week. I like the stainleess steel look of it, the side by side freezer makes getting things out easy.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com