Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,263 Reviews)
Rating breakdown 6,263 reviews
5 Stars
2,997
4 Stars
1,737
3 Stars
972
2 Stars
257
1 Star
300
79%of customers recommend this product.
(
3,989 out of
5,051)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
5
nice and roomy
on November 25, 2023
Posted by: pB can-do
[This review was collected as part of a promotion.] gift from my sister, she didn't want stainless appliances...
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
on November 27, 2023
Posted by: Unhappy Customer
from Birmingham, AL
[This review was collected as part of a promotion.] Refrig makes a constant noice from the back and I've been trying to get a tech out for 2 weeks. Everytime I book an appointment I later get a text that that day is no good. I just bought the refrigerator a month ago so to say the least I am not happy at all.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 29, 2023
Hi Unhappy Customer,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 436971.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 436971.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Best fridge….
on November 27, 2023
Posted by: Joe48
[This review was collected as part of a promotion.] I bought this to replace another Whirlpool refrigerator that was not working for us,and I am so glad we did.It is the best chance we have made in appliances!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great lighting & temperature is nice n cold
on November 27, 2023
Posted by: Queenie
from Alexandria Louisiana
[This review was collected as part of a promotion.] I bought this refrigerator about 2 weeks ago & I simply love it! Regulating temperature took a while ,but finally got it set where I need it to be on temperature
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the size
on November 27, 2023
Posted by: NeNe52
from Wichita, Ks
[This review was collected as part of a promotion.] Love that I purchased this Refrigerator, I just love it
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Horrible Refrigerator
on November 27, 2023
Posted by: Superintendent
[This review was collected as part of a promotion.] It is the worst refrigerator I have ever owned. Even with the freezer set at its coldest not nearly enough ice is made for one person (namely me). I don't use its ice for coolers or similar. I just use it for ice water and a few other drinks. I have to go to a store and buy a bag of ice every few days! That is intolerable. It is very noisy as well, but I could live with that. The ice situation is so insufficient I intend to purchase another brand refrigerator and dispose of this one.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 4, 2023
Thank you for sharing your insights with us, Superintendent1. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 437140.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Refrigerator
on November 27, 2023
Posted by: Carmen
[This review was collected as part of a promotion.] My Fridge freezer side of the door sometimes pops open and doesn't close all the way.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
on November 27, 2023
Posted by: Doug
from Southlake TX
[This review was collected as part of a promotion.] Noisey ice maker. How do I move the shelves in the freezer. Only shelves no bins. Food slides of the shelves.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com