Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,265 Reviews)
Rating breakdown 6,265 reviews
5 Stars
2,997
4 Stars
1,738
3 Stars
972
2 Stars
258
1 Star
300
79%of customers recommend this product.
(
3,989 out of
5,051)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
2
I will not buy another Whirlpool fridge.
on November 15, 2023
Posted by: Will
[This review was collected as part of a promotion.] This is the loudest running fridge I have ever owned. I returned the first one I had delivered because I thought something was wrong with the compressor and when the second one was delivered it was just as loud. I kept the second one because I did not want to wait several more days to try a third one and was losing food.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 17, 2023
Hi Will4,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 429689.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 429689.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on November 15, 2023
Posted by: Refreshing
[This review was collected as part of a promotion.] It's been a great and amazing refrigerator. So glad I got it with my new home
Written by a customer while visiting whirlpool.com
Customer Rating
4
It’s ok
on November 16, 2023
Posted by: It’s just ok
from Florida
[This review was collected as part of a promotion.] Really it’s too soon to review
The only things I don’t like are
How big the ice machine in total and the fact
That there are wall slides for additional shelves but no additional. shelves and this should not be an additional purchase.
I do like the look of the refrigerator and the depth of the inside .
However it does state something about no fingerprints but that is not true.
The only things I don’t like are
How big the ice machine in total and the fact
That there are wall slides for additional shelves but no additional. shelves and this should not be an additional purchase.
I do like the look of the refrigerator and the depth of the inside .
However it does state something about no fingerprints but that is not true.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Love it!
on November 16, 2023
Posted by: Peewee123
from Foley, AL
[This review was collected as part of a promotion.] I bought a new build last month and the fridge is one of the best perks! Love the ice and water dispenser on the front. Very roomy inside
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Cheap, But Missing Too Many Features.
on November 16, 2023
Posted by: Needs Work
[This review was collected as part of a promotion.] I bought this a couple of weeks ago and I am disappointed about how noisy it is. Not like the fridges I've had in the past. I think it's the fan in the freezer that's making the low buzzing sound.
It's also missing the smaller draw were I used to keep my cheeses and misc. items. Don't want to put my cheeses down with the fruits and veggies. Now I have a jumble of cheeses on the door taking up space for other stuff.
The worst part is that the dispenser light does not come on automatically like the Quick State Manual states. That's a big pain when you get up in the middle of the night and don't want to turn on the kitchen lights. Good way to have ice and water on the floor in the middle of the night.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 20, 2023
Thank you for sharing your insights with us, Needs Work. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 430229.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
on November 17, 2023
Posted by: Gorgo
[This review was collected as part of a promotion.] Our builder put this refrigerator in our new home. The plastic trays bind when drawn out. The icemaker and water dispensers work. The motor is quiet. It's okay but cheap.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on November 17, 2023
Posted by: Stan03
[This review was collected as part of a promotion.] Seems to be good quality. Nice lighting and through door water & ice operates well. Quiet operation.
Written by a customer while visiting whirlpool.com
Customer Rating
3
It’s OKAY
on November 17, 2023
Posted by: Microwave
from Fort Worth Texas
[This review was collected as part of a promotion.] It’s okay. The water dispenser on the front of the refrigerator leaks. The machine itself makes noise strange noise. And I’m not fond of the double door layout on the freezer side. There’s not much freezer space.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com