Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,265 Reviews)
Rating breakdown 6,265 reviews
5 Stars
2,997
4 Stars
1,738
3 Stars
972
2 Stars
258
1 Star
300
79%of customers recommend this product.
(
3,989 out of
5,051)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
3
Just OK, a very basic model
on November 13, 2023
Posted by: GeriR
[This review was collected as part of a promotion.] This refrigerator was included in my new home. If I were to purchase a refrigerator again, it would not be this one. It is a very basic model. It is a decent size. There isn't a drawer for lunch meat and such, which I would have preferred. Also, the setup of the water and ice on the door is not useful. The ice is behind the water and since the water is so close to the front it frequently dribbles down the front. Also, the light is useless, it doesn't light up the area well enough to see if the cup is getting full so at night I have to turn on the light on the kitchen and I don't use the one on the refrigerator
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Compressor noise
on November 14, 2023
Posted by: NBadger
[This review was collected as part of a promotion.] I bought this based on other Whirlpool appliances I own. The compressor was very loud had to return it and by a more expensive Whirlpool refrigerator.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great Fridge
on November 14, 2023
Posted by: Mike
[This review was collected as part of a promotion.] Nice fridge. Would prefer a french door style over this one.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Fit for the purpose
on November 14, 2023
Posted by: BT27
[This review was collected as part of a promotion.] Amazing product and fit for the purpose for us!
A lot of space
Keeps good fresh
Efficient ice machine
A lot of space
Keeps good fresh
Efficient ice machine
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Garbage
on November 14, 2023
Posted by: Leti23
from Casa Grande AZ
[This review was collected as part of a promotion.] Piece of garbage, since day one all it gave me was issues, first it was dispensing ice but no water, then neither one and stopped working entirely and my food went to waste. So frustrated with all whirlpool appliances
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 17, 2023
Thank you for sharing your insights with us, Leti23 It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 428639.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Works very great
on November 14, 2023
Posted by: Chevyboi
[This review was collected as part of a promotion.] This came with the purchase of my house it’s great selection from builders
Written by a customer while visiting whirlpool.com
Customer Rating
5
See above comments
on November 14, 2023
Posted by: Peanut
[This review was collected as part of a promotion.] I am so happy with this refrigerator! It goes very well with my kitchen. It is very roomy inside and I love the removable shelves to place where needed. The ice maker and water dispenser are an added bonus! Love the option of crushed or whole ice. I now don’t have to buy filtered water at the grocery store. I love the way it looks at night with the lighted options. Don’t have to turn on the kitchen light in the middle of the night to get some cool, refreshing water.
Written by a customer while visiting whirlpool.com
Customer Rating
3
complaints
on November 14, 2023
Posted by: sharon ray
from chattanooga tn
[This review was collected as part of a promotion.] not enough shelves in door, i had to order more
legs are not adjustable to allow doors to close on their own, even though papers said they were
shelves in freezer have wide cracks allowing small items such as popsicles to fall through
legs are not adjustable to allow doors to close on their own, even though papers said they were
shelves in freezer have wide cracks allowing small items such as popsicles to fall through
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com