Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,265 Reviews)
Rating breakdown 6,265 reviews
5 Stars
2,997
4 Stars
1,738
3 Stars
972
2 Stars
258
1 Star
300
79%of customers recommend this product.
(
3,989 out of
5,051)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
4
Great refrigerator
on October 10, 2023
Posted by: Anonymous
from Maple shade, NJ
[This review was collected as part of a promotion.] Love the refrigerator , had trouble with ice maker, the repairman came out and installed a new one, now working well
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Fridge door swings open uncontrollably
on October 10, 2023
Posted by: MamaBear
from Tampa Bay FL
[This review was collected as part of a promotion.] This is an ok fridge that was purchased by previous home owners. However, we are the first users of this appliance. Although the technicians came to rectify this malfunction, it was disappointing to note that the door handle had been incompletely assembled with 1 or 2 screws missing. The doors were also not aligned. The Whirlpool technician fixed this issue.
Pros; Looks presentable. Can easily insert water filter.
Cons; Fridge door swings open uncontrollably, causing strain to the hinges. Whirlpool technician could not fix this and confirmed that he owns the same fridge and that's how the door opens. Freezer door is not as bad but opens similarly. For us this is a major flaw, as technology has advanced to ensure door restraining mechanisms.
The ice dispenser splashes ice to the floor even when carefully holding the cup to ensure no spillages occur. This results in consistent wiping of the floor and fridge door (that may result in spillage or drip lines).
The ice dispenser splashes ice to the floor even when carefully holding the cup to ensure no spillages occur. This results in consistent wiping of the floor and fridge door (that may result in spillage or drip lines).
This might is not the manufacture problem per-se, but will guide other consumers, as I would have not chosen this model if I had purchased on my own. The fridge does not connect to wifi and does not have an LCD screen. The volume of the fridge is rather small even for a small family, especially the freezer side. If you need more space and more glamour, this is definitely not the model for you.
I have used Whirlpool for years and this is the first time I wished I could swap an appliance for a better brand.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Ice Maker is Terrible
on October 10, 2023
Posted by: AhhChu
from Northridge, CA.
[This review was collected as part of a promotion.] I bought this a few months ago and I'm annoyed with it. Does not produce enough ice. Only produces enough ice for (1) one person.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Unacceptable features!
on October 11, 2023
Posted by: Hacky
from Louisville, Ky
[This review was collected as part of a promotion.] I like the size of the fridge -
More room than my firmer Whirlpool.
I do not like the humming sound it makes when the air compressor comes on. Plus, after 5 1/2 days I have barely a half bin of ice. That’s unacceptable to me!!!!!!!!
I’m very unhappy.
More room than my firmer Whirlpool.
I do not like the humming sound it makes when the air compressor comes on. Plus, after 5 1/2 days I have barely a half bin of ice. That’s unacceptable to me!!!!!!!!
I’m very unhappy.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love it
on October 11, 2023
Posted by: RayG
from Benton KY
[This review was collected as part of a promotion.] I bought it About a week ago and the reviews were pretty bad, I have not had any problems or issues.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Performance and Style!
on October 12, 2023
Posted by: Kallygirl
from Atlanta
[This review was collected as part of a promotion.] I’m very pleased with my entire 6 piece whirlpool collection! My initial purchase was 2 refrigerators, one for my main kitchen and one for our garage . The two are energy efficient, sleek and classy & with the wonderful sale “affordable “.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good buy
on October 12, 2023
Posted by: Rob83
from Duluth, GA
[This review was collected as part of a promotion.] This refrigerator works well in my space. Loaded with features and keeps everything at the right temperature.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
The side by sider!!!
on October 12, 2023
Posted by: fleenta
from Georgetown De
[This review was collected as part of a promotion.] I am happy with everything. It succumbs to my needs!
Written by a customer while visiting whirlpool.com