Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,265 Reviews)
Rating breakdown 6,265 reviews
5 Stars
2,997
4 Stars
1,738
3 Stars
972
2 Stars
258
1 Star
300
79%of customers recommend this product.
(
3,989 out of
5,051)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
5
The ice got stuck twice. Why. Alls well except th
on October 2, 2023
Posted by: Bert
from Chattanooga, TN 37405
[This review was collected as part of a promotion.] Alls well except the ice getting stuck. Enough space for all the food.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
HORRIBLE ice maker design
on October 3, 2023
Posted by: kmath
I think a middle school STEM class could design a better ice maker than the one in this refrigerator, or maybe they did design it. The ice stops working often. I have to unplug and then reset it. When it does work, it traps ice cubes in the chute and leaks all over the floor. It will not balance. The door flys open on one side and hits the counter unless you hold on to it. A really horrible design overall, which is too bad, because the space is actually nice.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 9, 2023
Thank you for sharing your insights with us, kmath. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 406483.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very nice—perfect choice—has the features we wante
on October 3, 2023
Posted by: Peggy
from West Homestead PA
[This review was collected as part of a promotion.] The new refrigerator looks great in our kitchen. The layout inside is quite well spacious and the ice maker is a welcome feature.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Terrible ice maker
on October 4, 2023
Posted by: BettyAnne
from Columbia, Maryland
[This review was collected as part of a promotion.] Bought this in early July and have had to "reset" the ice maker about every other week since. It just barely produces ice. I will be calling for service. The in door ice and water dispenser is awkward to use. On the positive side, the refrigerator portion works fine, so does the freezer.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 9, 2023
Thank you for sharing your insights with us, BettyAnne. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 406793.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very spacious, shelving design perfect, very cold
on October 4, 2023
Posted by: Littleteenot
from Purcellville va
[This review was collected as part of a promotion.] I have always wanted one of these, but it was just on my wish list. I finally got one and I am not disappointed. It’s above what my expectations were. Couldn’t be happier.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good features and satisfy with the product.
on October 4, 2023
Posted by: Dee9
from FL
[This review was collected as part of a promotion.] When I purchase the house the appliance came with it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Problems temperature control
on October 5, 2023
Posted by: Sarah
from Oak island, NC
[This review was collected as part of a promotion.] After owning Whirlpool appliances for most of my life, I have have now had problems with 2 refrigerators. The first dumped water and damaged my floors. The replacement also has problems. What happened to Whirlpool?
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 10, 2023
Thank you for sharing your insights with us, Sarah. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 407368.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Like the refrigerator.
on October 5, 2023
Posted by: Hornet
from Kill Devil Hills, NC
[This review was collected as part of a promotion.] Pleased with the purchase. However, it seems to use a lot of electricity and runs a lot.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com