Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,265 Reviews)
Rating breakdown 6,265 reviews
5 Stars
2,997
4 Stars
1,738
3 Stars
972
2 Stars
258
1 Star
300
79%of customers recommend this product.
(
3,989 out of
5,051)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
5
Sleek features
on September 21, 2023
Posted by: Laura
from Fl
[This review was collected as part of a promotion.] I bought this refrigerator a couple of weeks ago. I was skeptical about buying because of some of the reviews but soon learned with use my concerns were relieved. The ice maker works great you just have to give it 12-24 hours at first to start making ice. And the door handles if not even has mentioned in other ratings an easy fix by just aligning the doors properly. So far it has been a great refrigerator/freezer. I am glad I purchased.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Ice maker is disappointing
on September 22, 2023
Posted by: dtg2
from Oklahoma
[This review was collected as part of a promotion.] I like the refrigerator but the ice maker is disappointing. Ice maker is very slow. The rest of the refrigerator is good.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
First Side By Side
on September 22, 2023
Posted by: Jerry66
from Baton Rouge
[This review was collected as part of a promotion.] Getting use to this type. It is the first one we had. Love ice and water in the door. Organizing is different, but I believe it will be easier to find things. Too early to talk about quality. It was easy to level.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Nothing good to say about it
on September 23, 2023
Posted by: Leroy
from Greensboro north carolina
[This review was collected as part of a promotion.] I've had this refrigerator less than two months and it is Already not working take it forever to get The person to fix it. I wish I could return it.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 25, 2023
Thank you for sharing your insights with us, Leroy. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 400383.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
It's Brand New!
on September 24, 2023
Posted by: Charley
from Dallas
[This review was collected as part of a promotion.] It's brand new. If it didn't look and work great, I would have sent it back. Is it dependable? Is it durable? Will it last the test of time? How would I know? It's brand new. Why don't they ask for these reviews in 5, 10, 15 years instead of 15 minutes after it's plugged in? Crazy huh? It does work great. It does look great. I am currently quite pleased and happy with it. It's brand new.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Bigger than it looks!
on September 24, 2023
Posted by: djbannerman
from Aubrey, TX
[This review was collected as part of a promotion.] This fridge came with our new build home, and I was a output skeptical at first because we had a different fridge in mind. However, after having this for about a month, we couldn't imagine any other fridge! It's roomier than it looks, works great, ice maker and water dispenser work prefectly, and it's very low maintenance! We'll be buying whirlpool from here on out!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Refrigerator
on September 24, 2023
Posted by: Darlinsgal
from Guthrie, OK
[This review was collected as part of a promotion.] This is the second refrigerator we’ve bought exactly the same due to a move. We love it, but this second refrigerator runs really loudly. The first one didn’t sound like this one does. We are going to see what Whirlpool will do about this problem.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Freezer leaking water and not freezing food
on September 24, 2023
Posted by: Lila A
from New Jersey
I got this fridge 3 weeks ago. This morning I woke up to water in kitchen coming out of ice dispenser. Freezer built ice overnight and stopped cooling. I sat it up to coldest temperature and still not freezing food. I called the store I bought it from. I really don’t want it in my kitchen anymore
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 25, 2023
Thank you for sharing your insights with us, Lila A. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 401233.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com