Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Average customer rating
4.1 out of 5
4.1
(6,857 Reviews)
Open Ratings Snapshot
Rating breakdown 6,857 reviews
5 Stars
3,225
4 Stars
1,903
3 Stars
1,071
2 Stars
303
1 Star
355
78%of customers recommend this product. 
(
4,219 out of 5,406
)
Best Buy Privacy Policy
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
3 out of 5
3
Door opens too wide
on December 29, 2021
Posted by: On a whirl
from Pennsylvania
The refrigerator door has no catch to just open partway first. When the door opens it has a tendency to swing very wide, hitting the dinning room chair sitting in the side of it. Eventually the door will have a dent in it for continually wanting to swing too wide. It would be nice if there was an intermediate stopping point first before the wide swing open.
Also the ice maker continues to drop ice cubes onto the floor well after dispensing ice.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
Whirlpool Side by Side Refrigerator
on December 29, 2021
Posted by: KB75
from Indiana
[This review was collected as part of a promotion.] Overall I like the looks of the refrigerator, but there are a few downfalls. First off, the icemaker has only dropped two rounds of ice (20 cubes) per day from the start. Also, the placement of the water and ice dispensers are off. My old model had side by side water and ice. The new model has the water in front of the ice. Everytime I try to get just ice the water turns on and either goes into my cup or runs down the front of the refrigerator leaving streaks. The streaks/fingerprints are always appearing and hard to get rid of. Also the light is useless because it only shines where the ice is not the water. Sorry, but I prefer the old model better!
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Perfect
on December 29, 2021
Posted by: Bowone
from Inman SC
[This review was collected as part of a promotion.] Replaced bottom freezer unit with this one. No more problem with the ice spilling over and not allowing the door on the freezer to close. We love it and just perfect for us now retired Will need a new a washing machine and it will be a whirlpool also
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Quiet
on December 28, 2021
Posted by: janchecta
from OKC, OK
[This review was collected as part of a promotion.] I love how quiet this fridge is compared to my last. The only thing I really hear is the ice dumping every once in a while. It also doesn't show fingerprints and has a decent amount of room. I had to deduct a star b/c there is a small defect (couple of scratches or a knick) on one of the handles that is eye level and drives me crazy.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
What I don't like about it.
on December 27, 2021
Posted by: Linda
from Alton IL
[This review was collected as part of a promotion.] For some reason, the automatic ice maker will do nothing more than make enough ice to cover the bottom of the ice bin. We constantly run out of ice. And there's only 2 of us using it.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
Icemaker
on December 26, 2021
Posted by: NoyLan
I bought this model about 3 years ago. Last month I noticed that the icemaker wasn't making any ice and that water wasn't flowing into the tray, so I decided to replace the whole icemaker unit and also the water filter. The drinking water is flowing ok now, but still not on the ice tray, that's why it's still not producing ice. Any suggestions on what is happening? Thank you.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Missing parts
on December 26, 2021
Posted by: Barry
[This review was collected as part of a promotion.] We are missing the two plastic pieces on the bottom of our refrigerator hinges we went to several appliance Merchant and saw that they all had an end As shown by you on our model. Please send them to us, thank you for your anticipated cooperation
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Poor features
on December 26, 2021
Posted by: Jo85
from Midway, GA
[This review was collected as part of a promotion.] Would have liked a 3rd drawer. Meat, veggie, fruit. Shelves on door are great, interior shelves so so
Written by a customer while visiting whirlpool.com
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