Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,265 Reviews)
Rating breakdown 6,265 reviews
5 Stars
2,997
4 Stars
1,738
3 Stars
972
2 Stars
258
1 Star
300
79%of customers recommend this product.
(
3,989 out of
5,051)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
5
ice maker
on August 26, 2023
Posted by: gigi h
from winston salem nc
[This review was collected as part of a promotion.] we purchased in march and the ice maker is broken its my favorite thing everything else is great the food stays fresh and crisp.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice Fridge
on August 27, 2023
Posted by: Sully
from TN
[This review was collected as part of a promotion.] This was in the new house we bought so was pleasantly surprised. Just enough room for 2 people. The water dispenser is in a little odd position right above the ice dispenser so I need to get used to that. Otherwise, we’re pleased so far.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Performance
on August 27, 2023
Posted by: Bad Refrigerator
from Raleigh MS
[This review was collected as part of a promotion.] Complications within 4 months. Freezing foods on upper shelves even after adjusting to lowest settings on the refrigerator side and started a loud humming noise that would go on for hours and then stop.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 28, 2023
Hi Bad Refrigerator,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 380639.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 380639.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Just what we wanted
on August 27, 2023
Posted by: mec27
from Parrish, FL
[This review was collected as part of a promotion.] We bought this about a month ago. Love it! Very spacious
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Refrigerator
on August 27, 2023
Posted by: Whirlpool fan
from Surprise. AZ
[This review was collected as part of a promotion.] I bought it a month ago. Working well. Noise is usual for every fridge. Price is right. I give only 4 stars for the crack at the bottom. But it has nothing to do with function. Overall, I recommend this fridge for family use with limited budget.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Good but noisy
on August 27, 2023
Posted by: MJC64
from Colorado
[This review was collected as part of a promotion.] Came with new place seems good but very loud. I thought it was ice maker but seems to be refrigerator.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
water forming at the top of freezer door
on August 28, 2023
Posted by: unsatisfied
from sacramento
[This review was collected as part of a promotion.] water forms at the top, interior of freezer door and forms into ice and frost. We bought this refrigerator because our old one, had this same symptom
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 28, 2023
Thank you for sharing your insights with us, unsatisfied. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 381168.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not my favorite
on August 28, 2023
Posted by: CR59
from Rossville, GA
[This review was collected as part of a promotion.] Came with the purchase of our new house. The ice and water features are not in the best position. You can easily bump the the water button while trying to get ice and makes a water mess on the floor. The cup placement with the angle of the
levers can put scratches on the bottom edge of the dispenser area.
levers can put scratches on the bottom edge of the dispenser area.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com