Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,265 Reviews)
Rating breakdown 6,265 reviews
5 Stars
2,997
4 Stars
1,738
3 Stars
972
2 Stars
258
1 Star
300
79%of customers recommend this product.
(
3,989 out of
5,051)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
1
Needs fixing.
on August 23, 2023
Posted by: Ruth
from Hendersonville, NC
[This review was collected as part of a promotion.] I bought this in July and already needs repair. The top shelf needs to be repaired.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 28, 2023
Thank you for sharing your insights with us, Ruth. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 378334.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
Needed replacement less than year old
on August 23, 2023
Posted by: Valerie
from New Jersey
[This review was collected as part of a promotion.] Bought this in July 2022. Camp home after camping in June 2023 to a completely hot, fried fridge, loosing entire contents.
Caused during production , replacement took 9 weeks.
New fridge is 2 weeks old and the ice maker has stopped working.
Definitely would not purchase if had to start over again.
Caused during production , replacement took 9 weeks.
New fridge is 2 weeks old and the ice maker has stopped working.
Definitely would not purchase if had to start over again.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 25, 2023
Thank you for sharing your insights with us, Valerie. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 378545.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Wonderful
on August 24, 2023
Posted by: Patti
from New Jersey
[This review was collected as part of a promotion.] I’m so happy I purchased this refrigerator . I will recommend this to everyone
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Ice Maker
on August 25, 2023
Posted by: Illinois to Iowa Guy
from Iowa
[This review was collected as part of a promotion.] The height of the ice maker is too small. If you use a cup taller than 6", it is hard to fill it with ice and almost impossible to avoid hitting the water button.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Na
on August 25, 2023
Posted by: Nana
from Lake Charles
[This review was collected as part of a promotion.] Delivery was not complete and left without showing me how it functions Left blue tape all over. Bottom still has foam that was not removed
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Ice maker
on August 25, 2023
Posted by: Babs 83
from Columbia, MO
[This review was collected as part of a promotion.] Ice maker is terrible and made cheaply - all plastic - no arm to move up and down /crap
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great looks and size
on August 25, 2023
Posted by: Kevin
from St clair mo
[This review was collected as part of a promotion.] I bought it because of the price and the useable space inside
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
It rolls out!! Best Feature ever!!
on August 26, 2023
Posted by: DeeDee3
from Tennessee
[This review was collected as part of a promotion.] I’ve had my Whirlpool Fridge for about a month and I’m really enjoying all of its features!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com