Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,265 Reviews)
Rating breakdown 6,265 reviews
5 Stars
2,997
4 Stars
1,738
3 Stars
972
2 Stars
258
1 Star
300
79%of customers recommend this product.
(
3,989 out of
5,051)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
2
Never stops running
on August 17, 2023
Posted by: Cemay
from Jacksonville tx.
[This review was collected as part of a promotion.] The refrigerator never stops running can’t get service to come out this far to look at it
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 24, 2023
Thank you for sharing your insights with us, Cemay. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 374804.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great appliance
on August 18, 2023
Posted by: Fran456
from Nc
[This review was collected as part of a promotion.] I brought to thus a month ago and really happy about the refrigerator. The opening to get ice could be larger to accommodate larger cups but I have found a work around. Be careful getting crushed ice as it may jam the ice maker. I
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
NOISEY
on August 18, 2023
Posted by: TRAINMANBOB
from JACKSONVILLE, FL
[This review was collected as part of a promotion.] GREAT PRODUCT, BUT IT IS VERY NOISEY--LOUD HUM THAT CAN BE HEARD ROOMS AWAY. WISH I HAD NOT PURCHASED THIS MODEL.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 23, 2023
Hi TRAINMANBOB,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 375250.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 375250.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Ice maker and water base
on August 18, 2023
Posted by: Nancy
from Memphis Tennessee
[This review was collected as part of a promotion.] I love the refrigerator except where I get ice out. Seems like it is too short so I have to hold the level down to put ice in my tumbler and also I prefer some kind of plate that stays on there that you could remove when water gets on the plastic base like I have had before. Just seems like something is missing and it’s always getting wet.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
It is a solid refrigerator
on August 19, 2023
Posted by: crbrodt
from New Bremen, Ohio
[This review was collected as part of a promotion.] I purchased a new home and this Whirlpool refrigerator was already installed. It is a fine refrigerator but find I find that the drawers inside are hard to pull in and out.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good features
on August 19, 2023
Posted by: Rick??
from Earle, Ar.
[This review was collected as part of a promotion.] We just bought it. So far it does what we want it is.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Refrigerator front doors are terrible.
on August 20, 2023
Posted by: Pamela
from Lillan Al
[This review was collected as part of a promotion.] Came with our new house. If someone could tell me how to clean the front doors of the refrigerator I would give this a better rating.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 24, 2023
Hi Pamela,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 376338.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 376338.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Ice water dispenser
on August 20, 2023
Posted by: Gayle
from Kerrville Texas
[This review was collected as part of a promotion.] I’m not crazy about the design. If your glass is too big or you hit the water button, water goes everywhere. Not a good design. Every thing else is great
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com