Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,270 Reviews)
Rating breakdown 6,270 reviews
5 Stars
3,000
4 Stars
1,739
3 Stars
973
2 Stars
258
1 Star
300
79%of customers recommend this product.
(
3,990 out of
5,053)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
2
Ice maker not the best , small cold water reservoi
on July 18, 2023
Posted by: Lakeman
from Mo
[This review was collected as part of a promotion.] Bought new 2 months ago ice maker is very slow at making ice and sometimes it will drip and run down the door and cubs are shaped different than my old Whirlpool frig made, they don't fit in water bottles without being crushed, maby only 8 oz of cold water when you get a glass from the door
Response from whirlpool.comBy Maytag Team, Consumer Care, July 21, 2023
Thank you for sharing your insights with us, Lakeman. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 358619.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice looking fridge
on July 18, 2023
Posted by: Tweety
from Killeen, TX
[This review was collected as part of a promotion.] Liking it so far. Would like ice maker to work faster.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Big fridge
on July 19, 2023
Posted by: Rica
from Del rio tx.
[This review was collected as part of a promotion.] Very happy with the fridge, big and plenty of room.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
loving the cold
on July 19, 2023
Posted by: cath
from Colorado
[This review was collected as part of a promotion.] I purchased this recently and I'm glad it is working well. I appreciate the suggestions as to how to better use the space as it is set up very differently from my older model.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great refrigerator
on July 19, 2023
Posted by: Dfresh123
from St louis, mo
[This review was collected as part of a promotion.] Our old fridge went out so I went out in search of the best value I could find. Luckily for me, whirlpool is it. Hands down the best refrigerator I have ever owned. The quslity, features, and ease of use at this price point rivals that of refrigerators that cost 2x or 3x as much
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Cheaply built and already in need of repairs
on July 20, 2023
Posted by: Villager
from Prairie Village KS
[This review was collected as part of a promotion.] The finish corrodes easily, the control board needed replacing in less than six months. The interior components are flimsy.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Maytag Team, Consumer Care, July 21, 2023
Hello Villager,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. When responding please include your contact information and reference Case # 359560.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. When responding please include your contact information and reference Case # 359560.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
HORRID STAINLESS STEEL FINISH! TOO SMALL...
on July 20, 2023
Posted by: Montana
from BELGRADE, MONTANA
[This review was collected as part of a promotion.] FOR OVER 20 YEARS, I'VE HAD STAINLESS STEEL WHIRPOOL APPLIANCES. ALL COULD BE WASHED WITH HOT SOAPY WATER AND DRIED WITH A CLEAN TOWELL. NO STREAKS.
THE FINISH ON THIS WHIRPOOL REFRIGERATOR IS HORRIBLE! F- I HAVE TWICE TRIED TO WASH WITH CLEAN, HOT SOAPY WATER AND THE FINISH LOOKS LIKE I WASHED IT WITH GREASE AND MILK!
Plus, it's a good thing we are retired and EMPTY NESTERS. This refrigerator holds absolutely nothing...
Did Whirlpool hire a 18 year old to design this? Why change a great stainless finish, washable and practical, to some crazy stainless finish that you can't shine? ABSURD!
SHAME ON WHIRPOOL!
THE FINISH ON THIS WHIRPOOL REFRIGERATOR IS HORRIBLE! F- I HAVE TWICE TRIED TO WASH WITH CLEAN, HOT SOAPY WATER AND THE FINISH LOOKS LIKE I WASHED IT WITH GREASE AND MILK!
Plus, it's a good thing we are retired and EMPTY NESTERS. This refrigerator holds absolutely nothing...
Did Whirlpool hire a 18 year old to design this? Why change a great stainless finish, washable and practical, to some crazy stainless finish that you can't shine? ABSURD!
SHAME ON WHIRPOOL!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Maytag Team, Consumer Care, July 21, 2023
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. When responding please include your contact information and reference Case # 359687.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Just ok
on July 21, 2023
Posted by: WendyH
from Punta Gorda Florida
[This review was collected as part of a promotion.] The freezer is too small, the only positive thing about it is, it’s good for maybe two people and the best thing about it is it’s a great icemaker. I wish the water in the ice or set a part separately and not stacked on top of each other but I do like the icemaker a lot. I like more space in my freezer and refrigerator. We will be getting a new one. This is a new one from our new build.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com