Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,270 Reviews)
Rating breakdown 6,270 reviews
5 Stars
3,000
4 Stars
1,739
3 Stars
973
2 Stars
258
1 Star
300
79%of customers recommend this product.
(
3,990 out of
5,053)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
4
New refrigerator
on July 15, 2023
Posted by: Angie14
from Cochiti lake
[This review was collected as part of a promotion.] We are very pleased with our shiny new refrigerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love my new refrigerator
on July 15, 2023
Posted by: CarlaJ48
from Park Hills, Mo
[This review was collected as part of a promotion.] I bought this refrigerator about a month ago and I love it. I use the ice and water feature constantly and it runs so quietly. It has plenty of room in the freezer for everything I need also.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Great if you like room temperature water
on July 15, 2023
Posted by: Thirsty 112
[This review was collected as part of a promotion.] Purchase, held for 3 days, called customer support 3rd day since the water dispenser only dispensed room temperature water, was directed to go back to store by whirlpool, store said go back to whirlpool. Got feed up and returned fridge. Sad, I went from Whirlpool loyalist to never buy any of the multiple name brand items associated with Whirlpool again.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Maytag Team, Consumer Care, July 17, 2023
Thank you for sharing your insights with us, Thirsty 112. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 356890.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Plenty of room and keeps the food cold and/or froz
on July 15, 2023
Posted by: Rozzy
from Mt. Dora FL
[This review was collected as part of a promotion.] We like this refrigerator except for one thing. We like a lot of ice and it doesn't seem to make enough to keep up with us. Also, noisy when the ice does drop in the bin. Other than that it is great.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
No Ice!
on July 15, 2023
Posted by: Angie
from Louisville Ky
Our second of this exact model and no issues with our first refrigerator. This one has what appears to be an ice tray that holds 6 cubes! I am buying ice and using ice trays so we don’t run out of ice. We were gone for 4 days and the bin did not fill with ice!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Maytag Team, Consumer Care, July 17, 2023
Thank you for sharing your insights with us, Angie. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 357011.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great choice for a moderately-sized refrigerator
on July 16, 2023
Posted by: DSchab
from Cleveland, Ohio
[This review was collected as part of a promotion.] Our refrigerator is the perfect size for our family. It isn’t the largest refrigerator on the market today, nor the smallest. I love the side by side doors. They make it so convenient to access the freezer and refrigerator. It works great and looks so nice. The water and ice maker work great too.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Cheap surface
on July 16, 2023
Posted by: steve76
from Lakewood ranch , Fl
[This review was collected as part of a promotion.] We moved into a brand new home a month ago. The new whirlpool refrigerator surface gets scratched from refrigerator magnets. Surface is difficult to keep clean. We have had other stainless models that were much better and easier to keep clean.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Maytag Team, Consumer Care, July 18, 2023
Thank you for sharing your insights with us, steve76. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 357199.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
I love my new refrigerator!
on July 16, 2023
Posted by: artistic director
from Indianapolis, IN
[This review was collected as part of a promotion.] I bought this Whirlpool refigerator because my old one (also Whirlpool) lasted 20 years!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com