Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,272 Reviews)
Rating breakdown 6,272 reviews
5 Stars
3,001
4 Stars
1,740
3 Stars
973
2 Stars
258
1 Star
300
79%of customers recommend this product.
(
3,990 out of
5,053)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
1
Crappie ice machine
on June 2, 2023
Posted by: Sarah
from Fort Oglethorpe,ga
[This review was collected as part of a promotion.] Well the refrigerator it’s self is awesome but ice machine doesn’t work right it’s not making a lot ice
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, June 5, 2023
Thank you for sharing your insights with us, Sarah. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 337043.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
Nice looking but too noisy
on June 3, 2023
Posted by: Nandini
from Florida
[This review was collected as part of a promotion.] This appliance came with the builder. It looks nice and has a water/ice dispenser. It also has ample freezer space at the cost of refrigerator space. But it is so noisy, I can hear it from the bedroom which is not good for my sleep. I would like to exchange with a quieter model
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, June 5, 2023
Thank you for sharing your insights with us, Nandini. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 338212.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great choice side by side
on June 4, 2023
Posted by: New customer
from Rogers, Mn
[This review was collected as part of a promotion.] New to Whirlpool side by side and so far love features in this refrigerator.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Side by side refrigerator
on June 5, 2023
Posted by: Valerie
from Tucson, AZ
[This review was collected as part of a promotion.] I bought this about a month ago and I am not happy with it. Already it has quit making ice. Looking at the instructions that came with it regarding this problem I also find it rather confusing; however, I did follow the instructions and I am still not getting ice. Not impressed at all.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Large & functional
on June 5, 2023
Posted by: Jerry
from Las Vegas
[This review was collected as part of a promotion.] Great refrigerator, we love it. Enough room for everything we need
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Cool Runnings
on June 6, 2023
Posted by: Star
from Winston-Salem, NC
[This review was collected as part of a promotion.] We've had the refrigerator for approximately a month and we are enjoying many of the features. We would have preferred clear glass or clear plastic shelves in the freezer instead of the wire type. When using the ice dispenser mode we sometimes activate the water mode also. The accidental overflow area would work better for us if the area was deeper and/or wider. Or if the controls were positioned differently. The doors need to be opened carefully or they seem to freely swing open too far. The plastic part of the door hinges make we wonder if they will last as long as our previous unit that was metal.Overall we are enjoying it very much.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Plenty of space inside
on June 8, 2023
Posted by: Micc
from Bham,Al
[This review was collected as part of a promotion.] Good unit but ice and water dispensers needs to be side by side instead of on top of each other.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
This model is high-value for the price range.
on June 8, 2023
Posted by: DMCV-Appliance Review
from Dallas TX
[This review was collected as part of a promotion.] I was replacing a built-in so I had limited space requiring specific dimensions to fit. I've been watching this model (and a few others) for about a year, price, ratings, reviews, and finally I made the purchase during this past Memorial Day sale, which also allowed me to purchase the 3-year extended service agreement. This is a great looking fridge, and so far is performing better than expected. I haven't had it long enough to have to replace a filter yet, and have not experienced any difficulties to date. I'm very pleased.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com