Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,272 Reviews)
Rating breakdown 6,272 reviews
5 Stars
3,001
4 Stars
1,740
3 Stars
973
2 Stars
258
1 Star
300
79%of customers recommend this product.
(
3,990 out of
5,053)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
5
Nice
on May 11, 2023
Posted by: Sharon
from Ft worth Tx
[This review was collected as part of a promotion.] Very nice. Love it looks good in my kitchen. Need a stove to match it now
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Over All Great
on May 11, 2023
Posted by: Jute
from Texas
[This review was collected as part of a promotion.] This is the refrigerator that came in my home. It’s size is adequate. The water / ice dispenser needs to be taller. Normal size glasses don’t fit, much less the yeti cups.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
36-inch Wide Side-by-Side Refrigerator
on May 11, 2023
Posted by: Kepinitreal
from Ocala Fl
[This review was collected as part of a promotion.] Unit works fine water ice the whole 9 yards however we find it a bit tight when it comes to space in this particular model.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Lots of space. It really cools.
on May 11, 2023
Posted by: Lisa
from Okolona, MS
[This review was collected as part of a promotion.] Still loving it after 4 months Love the ice and water in door
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Would Not Have Picked This Refrigerator
on May 12, 2023
Posted by: Disappointed
from Columbia, SC
[This review was collected as part of a promotion.] This refrigerator was included in the new house that I bought. I hate the side by side design. Neither side is wide enough to hold a wide box or pan. The freezer side just does not hold enough. I would have never bought this refrigerator if I had a choice.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 16, 2023
Thank you for sharing your insights with us, Disappointed. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 321901.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great, Quiet Cool
on May 12, 2023
Posted by: John
from Greenwood, IN
[This review was collected as part of a promotion.] Builder provided and glad they did. Smooth, quiet, reliable operation.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Poor water dispenser design
on May 12, 2023
Posted by: headhunter
from Corpus Christi, TX
Ice gets stuck in the chute and will melt creating an otherwise avoidable mess.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 17, 2023
Thank you for sharing your insights with us, headhunter. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 322162.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Not happy
on May 13, 2023
Posted by: Nell
from Tarboro NC
[This review was collected as part of a promotion.] The refrigerator freezes items and the freezer ice maker does not make enough ice for a day's use
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 17, 2023
Thank you for sharing your insights with us, Nell. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 322389.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com