Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,274 Reviews)
Rating breakdown 6,274 reviews
5 Stars
3,001
4 Stars
1,742
3 Stars
973
2 Stars
258
1 Star
300
79%of customers recommend this product.
(
3,990 out of
5,053)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
4
Mostly good
on April 27, 2023
Posted by: bookworm13
[This review was collected as part of a promotion.] The water/ice dispenser is way better than my previous refrig and older Whirlpool refrigs.
There are not enough drawers/shelves provided and no easy way to buy more. We needed to buy aftermarket organization containers to make all the space usable. The back of the shelves on the bottom are not usable because things can fall off. The drawers (not the drawer tray) can be pulled out to easily.
The water filters are way overpriced.
I would recommend that Whirlpool design some kind of handle/strong point to pull the refrig side door closed so that it is not so tempting to use the door shelving to pull the door closed.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
New refrigerator
on April 28, 2023
Posted by: Mccloud
from Champion Ohio
[This review was collected as part of a promotion.] I bought this refrigerator about a month ago, nice appearance lots of room but runs all the time. Refrigerator is louder than the old one and as mentioned always running.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
horrible, does not make ice.
on April 28, 2023
Posted by: Green new deal crap
from florida
[This review was collected as part of a promotion.] It must be one of the new line of crap that conserves water and limits production. imagine per service tech you have to wait 3 days to get tray 1/2 filled and then measure your ice consumption.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 28, 2023
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6423OViyx or Direct Message on Twitter @WhirlpoolCare, so we can look into this matter further for you. When responding please include your contact information and reference Case # 311839.
We’re looking forward to hearing from you.
Kristin S.
We’re looking forward to hearing from you.
Kristin S.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good side by side
on April 28, 2023
Posted by: Cindy
from Los Banos, California
[This review was collected as part of a promotion.] This new refrigerator came with the new house we purchased. I don’t care for side by side but this one is good.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice features
on April 28, 2023
Posted by: Sandy
from Florida
[This review was collected as part of a promotion.] Like the appearance, nicely designed, very spacious, , good size to fit everything
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
EXPECTED BETTER FROM WHIRLPOOL
on April 28, 2023
Posted by: Chuck
from Pensacola, Florida
[This review was collected as part of a promotion.] Purchased new on 12/12/22. Leak somewhere in ice maker. Ice forming behind ice maker and down the back of the freezer. Expected better from a name brand like Whirlpool. Hopefully repair technician can fix during upcoming service call
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 28, 2023
Thank you for sharing your insights with us, Chuck. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6429OVicV or Direct Message on Twitter @WhirlpoolCare, so we can look into this matter further for you. When responding please include your contact information and reference Case # 312061.
We’re looking forward to hearing from you.
Kristin S.
We’re looking forward to hearing from you.
Kristin S.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great look…
on April 29, 2023
Posted by: Silvy
[This review was collected as part of a promotion.] Keeps good cold. Only issue I have is doors don’t close all the way all the time. At times I pushed doors to shut but I come back later and see that it didn’t shut tight.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
No complaints so far
on May 1, 2023
Posted by: Cskill
from Dickson, Tn
[This review was collected as part of a promotion.] Works great. Plenty of room. Love the locking feature on ice/water so children cannot make messes.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com