Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,274 Reviews)
Rating breakdown 6,274 reviews
5 Stars
3,001
4 Stars
1,742
3 Stars
973
2 Stars
258
1 Star
300
79%of customers recommend this product.
(
3,990 out of
5,053)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
3
Lower model than my previous Whirlpool.
on April 15, 2023
Posted by: FMcR
from Meridian, ID
[This review was collected as part of a promotion.] Maybe it is okay. Prefer the door swing/hinges my previous Whirlpool side-by-side refrigerator. Right side door lunges as it is opened. Risk of swinging too far and hitting the handle on the next appliance over.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent frigerator, great features.
on April 15, 2023
Posted by: gbhud
from rincon, Ga
[This review was collected as part of a promotion.] i brought my refrigerator a month ago and is very pleased.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Likes and dislikes
on April 16, 2023
Posted by: Lou S.
from Melbourne, Florida
[This review was collected as part of a promotion.] I purchased this Refrigerator in March as a replacement for a 14 year old model that had started leaking. I miss it!! I am NOT pleased with this model. It is too difficult to arrange
and adjust the shelves. The Freezer section is really difficult to adjust.
and adjust the shelves. The Freezer section is really difficult to adjust.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 17, 2023
Thank you for sharing your insights with us, Lou S.. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 304897.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Not as happy with new refrigerator!
on April 16, 2023
Posted by: Granny59
from Sherman, Tx
[This review was collected as part of a promotion.] Refrigerator was purchased by our builder when we bought our new home. We knew they would not provide the top of the line but very disappointed in the amount of plastic parts and how well it will hold up to use. Also I wanted to purchase an extra shelf in the main cabin and one in door but can’t find the model number on the website.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great refrigerator!
on April 17, 2023
Posted by: customer
[This review was collected as part of a promotion.] Great refrigerator! Love the colr. Impressed that it really is a no smudge (fingerprint) finish.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Love it!
on April 19, 2023
Posted by: Carla
from Pikeville, Ky
[This review was collected as part of a promotion.] I bought this a month ago and so far I am very pleased with it. It cools perfectly and freezes well. I just wish that it had an extra drawer for deli meats.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good product
on April 19, 2023
Posted by: Mike
from Florida
[This review was collected as part of a promotion.] Product came as a package with new home purchase. Found unit to be reliable and efficient.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Builder Grade
on April 19, 2023
Posted by: Lannellw
from Maryland
This refrigerator came with new construction by LG Homes. . It’s been two months and the ice dispenser is broken already. It’s a shame when middle class people can only afford mid priced homes and get stuck with the crappy appliances from the builders
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 20, 2023
Thank you for sharing your insights with us, Lannellw. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 307187.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com