Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Average customer rating
4.1
(6,766 Reviews)
Rating breakdown 6,766 reviews
5 Stars
3,199
4 Stars
1,883
3 Stars
1,053
2 Stars
291
1 Star
340
78%of customers recommend this product.
(
4,190 out of
5,340)
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
2
Broken Wheel
on February 17, 2023
Posted by: BobK
from St Joseph Missouri
[This review was collected as part of a promotion.] When we received the new refrigerator it had a broken wheel that had to have shims to be placed under the front of the refrigerator. Was told by the movers that brought it to us that that is the case in about 50% of the ones they deliver. VERY disappointed!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 20, 2023
Thank you for sharing your insights with us, BobK. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 262758.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
Poor ice dispenser
on February 17, 2023
Posted by: Arsmith
from Knoxville Tn
[This review was collected as part of a promotion.] Stopped dispensing ice in 2 weeks. Warranty service cleared blockage but in less than another 2 weeks now not dispensing. Was told I would have to remove ice bin and clear blockage from now on
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 21, 2023
Thank you for sharing your insights with us, Arsmith. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 264032.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Stainless side-by-side
on February 17, 2023
Posted by: BoBo
from NC
[This review was collected as part of a promotion.] Bought about a month ago and has been fine. Ice maker started out kind of slow, but the bin has been full since.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Refrigerator delivered Jan 25,2023
on February 17, 2023
Posted by: jturner
from REDDING CA
[This review was collected as part of a promotion.] I AM NOT HAPPY WATER DISPENCER IS FROZEN PLUS LETTUCE IS ON LOWEST COOLING NO ONE WANTS TO HELP ME This is the second item that has not worked
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 21, 2023
Thank you for sharing your insights with us, jturner. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 264037.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
A lot of room
on February 17, 2023
Posted by: Dale
from Pikevillke ky
[This review was collected as part of a promotion.] It has a lot of room and stats cold I would definitely recommend this appliance it was a smart purchase
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Looks great.
on February 17, 2023
Posted by: Possum
from Louisville,KY
[This review was collected as part of a promotion.] My fridge wore out, but I was able to get this new one the next day! The doors are slick w/out the probs w/stainless. Wish for another shelf. Overall, I love it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Beautful Refrigerator
on February 18, 2023
Posted by: Bsan
from NJ
[This review was collected as part of a promotion.] Love it. Easy to store things. the water and ice dispenser is great. No issues.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Just right for 2 person family.
on February 18, 2023
Posted by: Kat57
from Texas
[This review was collected as part of a promotion.] Pleased so far. Hope it doesn’t have any issues for a long time.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com