Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,279 Reviews)
Rating breakdown 6,279 reviews
5 Stars
3,003
4 Stars
1,743
3 Stars
974
2 Stars
258
1 Star
301
79%of customers recommend this product.
(
3,992 out of
5,056)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
3
Nice but Basic
on February 19, 2023
Posted by: Susan
from Nokomis, FL
[This review was collected as part of a promotion.] This refrigerator came with our new build. It’s quite similar to Whirlpool refrigerator I had in my previous home. I think it will serve us well. However, there are two omissions from this model that surprised me. One is that there is no removable grate beneath the ice/water dispenser and secondly there is no meat/cheese/snack drawer. When I tried to inquire as to whether I could purchase them separately I was told that these parts are not even made for this model. Why?
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
great
on February 20, 2023
Posted by: Olive
from Richardson, TX
[This review was collected as part of a promotion.] Love the ice maker, but the shut off switch is located in an awkward location. My only other issue is that there is no cheese/deli drawer. I have a 30 yr old WP side by side that has it - this fridge is still going strong.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Just OKAY.
on February 20, 2023
Posted by: Honest25
[This review was collected as part of a promotion.] We’re very blessed to have an energy efficient appliance and if course it’s a beautiful looking fridge but that’s about it for positives. We have kids and locations for ice and water dispense can be tricky. They overlap and sometimes the wrong thing can be hit. Storage space lacks greatly and a family of 5 makes it even harder. Fridge space seems very narrow and lacks good storage. Ended up having to get a second fridge for overflow.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 22, 2023
Hello Honest25,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the fridge.
on February 20, 2023
Posted by: Mack 5010
from Baltimore, MD
[This review was collected as part of a promotion.] I bought this to replace my 20 year old Kenmore. So far so good.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Refridge
on February 20, 2023
Posted by: Randy
from Winlock, WA
[This review was collected as part of a promotion.] This product came with the new house we just moved into. We've been in about 3 months and it seems to be a good unit. The only complaint I have is the way you have to remove the water filter. If you do not do it correctly it is tough to get the filter out.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great fridge but terrible ice dispenser
on February 21, 2023
Posted by: T. Lasko
from Central Florida
[This review was collected as part of a promotion.] Everything is great with this refrigerator except for the ice and water dispenser. It's too small. Anything larger than a normal glass doesn't fit to get ice. So when you put it in on an angle it hits the water dispenser and spills water all over the floor. The light is worthless because it shines inside and the water dispenser is on the outside so you can't see when you're filling up your cup. Other than that....
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Fridge
on February 22, 2023
Posted by: 00000000000000000
[This review was collected as part of a promotion.] Works great just wish I would have bought a larger size as the inside is small
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Water dispenser not working but ice working
on February 22, 2023
Posted by: Dremill
[This review was collected as part of a promotion.] Water dispenser not working but ice working . Strange
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 23, 2023
Thank you for sharing your insights with us, Dremill. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 265809.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com