Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,281 Reviews)
Rating breakdown 6,281 reviews
5 Stars
3,003
4 Stars
1,745
3 Stars
974
2 Stars
258
1 Star
301
79%of customers recommend this product.
(
3,992 out of
5,056)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
1
Terrible product
on January 27, 2023
Posted by: Newyou44
[This review was collected as part of a promotion.] Was included in my purchase with DR Horton. The freezer seal is broken and the ice machine is broken and was told it would take 3 months for a replacement.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 30, 2023
Thank you for sharing your insights with us, Newyou44. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Nice Looking,
on January 27, 2023
Posted by: Grover
from Murrells Inlet SC
[This review was collected as part of a promotion.] Motor very loud. must be a diesel. shelves on the doors are terrible open door touch the shelf down it comes and all that was on the shelf is all over the floor
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Love the room this has!!
on January 28, 2023
Posted by: Pebbles
from Heath, OH
[This review was collected as part of a promotion.] Love how much space this has!! My only complaint is where the water comes out. I find myself getting ice and I accidently hit the water tab. And to have light at the ice/water dispense, you have to leave it on/off all the time instead of it doing it automatically when you use it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Like the fridge section . It easy access.
on January 28, 2023
Posted by: Joey
from Dover, De.
[This review was collected as part of a promotion.] Bought rhis a month ago. Still getting used to it after having the French Doors & lower freezer for 10 years
Written by a customer while visiting whirlpool.com
Customer Rating
5
Better frig
on January 28, 2023
Posted by: Happy now
from South carolina
[This review was collected as part of a promotion.] Bought one just like it four years ago. The Icemaker was in the door and gave us nothing but trouble so we got rid of it and replaced with same one except Icemaker inside the freezer. Couldn’t be happier.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Side by Side Refrigerator
on January 28, 2023
Posted by: memaw
from Palm Bay, FL
[This review was collected as part of a promotion.] This seems to be working fine. Since it is not a true stainless steel frig (even though it advertises as SS for stainless steel), it's a disappointment. On the frig side, it could use another shelf or even better, a shelf that holds a small type drawer for things like cheese. Cleaning the outside is also tricky...manual says NOT to use stainless steel cleaner but whirlpool rep, builder rep and appliance rep all say to use it but each one has their own they recommend (whirlpool said to use Affresh, builder rep just said any as long as it was for stainless steel & the appliance rep said you can either use Sprayway Stainless Steel cleaner or WD40.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Ice maker
on January 28, 2023
Posted by: Rusty
from Kingsland, Ga
[This review was collected as part of a promotion.] Ice does catch often in dispenser and collects.....
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good value
on January 29, 2023
Posted by: Jansen66
from Calif.
[This review was collected as part of a promotion.] I purchased the fridge and it was promptly delivered. The ice maker had a problem (factory defect) and once it was replaced, all is working well.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com