Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,281 Reviews)
Rating breakdown 6,281 reviews
5 Stars
3,003
4 Stars
1,745
3 Stars
974
2 Stars
258
1 Star
301
79%of customers recommend this product.
(
3,992 out of
5,056)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
3
Fair
on November 12, 2022
Posted by: Don’t love it!
from Lincoln
[This review was collected as part of a promotion.] I keep hitting the water when I’m getting ice and it goes all over the floor. Also, is hard to regulate the temperature of the Fridge and freezer.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Ok fridge
on November 12, 2022
Posted by: Llllll
from Tiffin, Ohio
[This review was collected as part of a promotion.] Bought about a month ago. Definitely not worth the money. Filter is hard to get at. Ice maker takes forever to make ice. Definitely Would not buy another whirlpool,fridge.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
My first side by side with an ice maker and filter
on November 14, 2022
Posted by: grumpy57
from Ohio
[This review was collected as part of a promotion.] I bought this about a month ago and am loving it. I'm loving the ice maker and filtered water. Beats the heck out of messing around with one of them Britta pitchers.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice features
on November 15, 2022
Posted by: Richard
from Summerville, SC
[This review was collected as part of a promotion.] Purchased this for my new home and so far so good. I am a bit disappointed that it was shipped with out the proper right wheel assembly. The wheel was included within the packing, but the retaining clip to hold the wheel in place was no where to be found. When I looked on the Whirlpool website, they tell me that this part is no longer available.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent refrigerator
on November 16, 2022
Posted by: DCarr
from Lithia, Fl
[This review was collected as part of a promotion.] I bought as close to same refrigerator when mine stopped working. It runs well and is quiet.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Good fridge if it works
on November 17, 2022
Posted by: Kari
from Limestone, TN
[This review was collected as part of a promotion.] The fridge started freezing over immediately, I called for service and the mother board had to be replaced and was a known issue. I have to defrost the freezer again to ensure eye board is working properly but last night I had warm water out of the door.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 18, 2022
Thank you for sharing your insights with us, Kari. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Loud when it is running..
on November 17, 2022
Posted by: Jackie
from Abingdon VA.
[This review was collected as part of a promotion.] I bought this refrigerator and it okay .. but it is loud when it is running.. been to different household and their is not that loud.. but the rest of the refrigerator is great. Plenty of room and looks very nice..
Written by a customer while visiting whirlpool.com
Customer Rating
1
Fridge isn’t cold, freezer not freezing.
on November 17, 2022
Posted by: S Sanders
from Maricopa Arizona
[This review was collected as part of a promotion.] I’ve had this product less than a month and it’s not keeping cold. Currently using the freezer as the fridge. Phone two weeks ago and advised the earliest someone could come out was 11-23-23, meanwhile good had to be thrown out.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 18, 2022
Thank you for sharing your insights with us, S Sanders. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com