Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
5
Plenty of Storage
on December 3, 2022
Posted by: The Parker’s
from TN
[This review was collected as part of a promotion.] We recently purchased our new appliances a month ago and we’ve really enjoyed the features and storage space.
[This review was collected as part of a promotion.] It is pretty, roomy, and bright. I like it. The drawback like many reviewers have said, when I want ice, the control is behind the water button. There is no drain cup under them, so when I hit the water button on accident, which happens a Lot, I get water dripping down the front of the freezer. Also, I am not getting much ice. Ice maker is very slow, bucket is empty daily and there are only 2 of us here. Difficult to locate on off switch, found it and it is awkward to get to. Works well and I like the brightness anyway.
[This review was collected as part of a promotion.] Always wanted ice and water in door Refrigerator, when the old refrigerator failed, went to Lowe's, checked out models, found they could deliver next day.
[This review was collected as part of a promotion.] This frig came with new house as part of appliance package. I'm a huge fan of freezer on the bottom models. water/ice feature on exterior is great, but inside is simply too small.
[This review was collected as part of a promotion.] The ice maker hasn’t worked from the day of purchase. Called tech and it took him 3-4 months to bring a new one. The one he installed only makes 56 cubes and hour per the whirlpool Rep. LOL it might make 56 in 24 hours. The freezer light has blown and has to be replaced by a tech also. It has yet to be done and has been ordered for 2 months.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 1, 2022
Thank you for sharing your insights with us, BethM. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] Good refrigerator. Wished the water and ice buttons in the door were further apart though, but that’s the only negative issue so far.