Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,281 Reviews)
Rating breakdown 6,281 reviews
5 Stars
3,003
4 Stars
1,745
3 Stars
974
2 Stars
258
1 Star
301
79%of customers recommend this product.
(
3,992 out of
5,056)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
4
Nice refrigerator, couple of suggestions
on October 23, 2022
Posted by: Shanav
from Houston, TX
[This review was collected as part of a promotion.] This is a nice refrigerator. Works well and looks good. No real complaints. My only suggestion would be to keep the ice and water options together. The water spout above the ice dispenser is in the way and often causes spills because of its placement. Also the manual ice door in the freezer needs a softer close as it slams and is loud as it closes.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Issues with icemaker
on October 23, 2022
Posted by: Frig
[This review was collected as part of a promotion.] Refrigerator was installed on Friday, 10/7. The refrigerator door did not close properly so a new door had to be order and couldn't use the refrigerator side. That night we heard a loud noise from the freezer and determined that it was happening when the ice maker was getting ready to dump ice and fill again. It was so loud that it would wake us up during the night. When I called Monday to Kelley's Appliance, where we purchased all of our appliances, he setup a service call. I was able to record the sound that the freezer was making so when the service rep came it could maybe determine what the issue was. The refrigerator door was replaced on 10/12 so that was fine. The Whirlpool repair man came on 10/13 was able to listen to our recording and immediately said it was the icemaker and would need to replace it but that he didn't have the parts on his truck and would have to order and come back to replace. He told us that this was a big issue with all refrigerators know because they were plastic and broke easily and that we could probably count on having to replace it every 2 years or so!!!! Not good at all. He came back and replaced the icemaker 10/21 and is working fine now - finally. One of the reason we bought Whirlpool appliances because we had all Whirlpool appliance and they were all18 yrs or older and have NEVER had to have any of them serviced. Needless to say I am VERY disappointed in this purchase!!! To think that we have no choice but to purchase an extended warranty on this product, knowing that chances are high that we will have to have the icemaker replaced on a periodic bases. The other thing is that the refrigerator has a place to put 4 shelves but only three shelves came with the refrigerator. I would love to have the 4th shelf but I have to order on and have not been able to locate on on your website.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Finally
on October 23, 2022
Posted by: Finally
from Oahu
[This review was collected as part of a promotion.] Been 4 months with a refrigerator waiting to be repaired.
Did research and finally decided on a side by side refrigerator.
I am very happy with my decision
Did research and finally decided on a side by side refrigerator.
I am very happy with my decision
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great amount of space in fridge and freezer
on October 23, 2022
Posted by: Barb299
from Mount Gilead, NC
[This review was collected as part of a promotion.] Bought a few months ago and am so glad I purchased it
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Love my Refrigerator
on October 23, 2022
Posted by: Eagle
from NC
[This review was collected as part of a promotion.] I owned one similar in my prior home. Wish I had the 3rd drawer is my only regret. Called and was told I could not get one for this model.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great overall value
on October 23, 2022
Posted by: Springdrl
from Houston, TX
[This review was collected as part of a promotion.] This refrigerator has exceeded our expectations with only one exception - The water and ice dispenser is too short for taller glasses and containers. However, it’s plenty tall enough for standard size containers like those in restaurants. Excellent inside lighting too.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great product
on October 24, 2022
Posted by: Rich
from Knoxville, TN
[This review was collected as part of a promotion.] Love this. Water tastes great. Would definately purchase again.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
MDB Clovis
on October 24, 2022
Posted by: MDB1
from Clovis, NM
[This review was collected as part of a promotion.] I bought it for my tenants. They seem happy with it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com