Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Average customer rating
4.1 out of 5
4.1
(6,857 Reviews)
Open Ratings Snapshot
Rating breakdown 6,857 reviews
5 Stars
3,225
4 Stars
1,903
3 Stars
1,071
2 Stars
303
1 Star
355
78%of customers recommend this product. 
(
4,219 out of 5,406
)
Best Buy Privacy Policy
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
5 out of 5
5
Very reliable
on December 16, 2022
Posted by: Subaru03
from Orange Beach
[This review was collected as part of a promotion.] It is very quiet, well made, and excellent icemaker.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
Not good
on December 16, 2022
Posted by: Junbug
from Laconia,NH
[This review was collected as part of a promotion.] I bought this and they had to change doors and still have a problem
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 22, 2022
Thank you for sharing your insights with us, Junbug. It's hard for us to hear that you had a negative experience with your Refrigerator, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook http://spr.ly/64293KL7W or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Needs two more shelves
on December 16, 2022
Posted by: Oldlaaywhneededafrig
from Ca
[This review was collected as part of a promotion.] It’s a refrigerator. It’s nothing fancy. It works. That’s all I care about.
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Good fridge
on December 15, 2022
Posted by: candaysay17
from Michigan
[This review was collected as part of a promotion.] A great fridge, love the ice/water options. Only issue is sometimes ice cubes get stuck
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Love the ice maker and water in the door and no fi
on December 15, 2022
Posted by: Big frige
from Connersville In
[This review was collected as part of a promotion.] Wonderful refrigerator no smudge on the doors from fingerprints plenty of room inside ice maker works great
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
Everything looks great. Just doesn't work
on December 15, 2022
Posted by: Jeffro
from Salina ks
[This review was collected as part of a promotion.] It's broke down. You guys set up appointment for a Thursday and my wife waited finally called then and they said they never even get from you guys
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 23, 2022
Thank you for sharing your insights with us, Jeffro. It's hard for us to hear that you had a negative experience with your Refrigerator, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook http://spr.ly/64273zzNH or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
Either this is a bad model or I got a LEMON
on December 15, 2022
Posted by: Rafalm
from Albuqueque
[This review was collected as part of a promotion.] I’ve owned other whirlpool appliances and have had a great experience. This refrigerator, on the other hand, is one of the worst appliances I’ve ever owned.
1. It took 8 days for the ice maker to fill the ice bucket. The compressor is loud and always on.
2. The fridge side door developed a LOUD squeak after day 5.
This is a brand new appliance. It should be quiet and efficient. The opposite is true.
Returning this fridge and hesitant to ever try whirlpool again
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 20, 2022
Thank you for sharing your insights with us, Rafalm. It's hard for us to hear that you had a negative experience with your Refrigerator, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook http://spr.ly/64233JYrF or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
Looks attractive but feels like it’s missing
on December 15, 2022
Posted by: Gina
from Florida
[This review was collected as part of a promotion.] I received this refrigerator as part of my new home kitchen. It works and keeps items cold. I like the water and ice feature on the door. However, inside it feels like it is missing some things like a deli drawer/ shelf (which there is space for). I’m a little disappointed because when you scan the QR code inside it describes a deli drawer and can caddy…but my fridge doesn’t have these items! Why would you put a QR code inside if it is not for that refrigerator?
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
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