Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,281 Reviews)
Rating breakdown 6,281 reviews
5 Stars
3,003
4 Stars
1,745
3 Stars
974
2 Stars
258
1 Star
301
79%of customers recommend this product.
(
3,992 out of
5,056)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
4
My second choice
on October 15, 2022
Posted by: Tazzy
from Bel Air, Maryland
[This review was collected as part of a promotion.] This was not the Fridge I originally wanted. I wanted a French Door fridge, but it was
not available in white. I did not find this out until the day of delivery! My kitchen is white and I love it. I didn't want a Stainless Steel appliance in my white kitchen. I discovered I am not the only one with this request. I wanted a Whirlpool because i have one in my basement that is still working after 48 years of age. This is my next best choice because of the white color after waiting for a fridge since 12/4/21! I ordered a French Door on 12/4/21 from another store and was told it would not be in until April. On March
17th they called and told me it was no longer available. This has been a nightmare to be sure. My new fridge isn't what I want, but it works.
not available in white. I did not find this out until the day of delivery! My kitchen is white and I love it. I didn't want a Stainless Steel appliance in my white kitchen. I discovered I am not the only one with this request. I wanted a Whirlpool because i have one in my basement that is still working after 48 years of age. This is my next best choice because of the white color after waiting for a fridge since 12/4/21! I ordered a French Door on 12/4/21 from another store and was told it would not be in until April. On March
17th they called and told me it was no longer available. This has been a nightmare to be sure. My new fridge isn't what I want, but it works.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good Fridge
on October 15, 2022
Posted by: Giftcards
from Clermont, FL
[This review was collected as part of a promotion.] Of all the new home appliances in this house, the Whirlpool refrigerator is the best. Keeps everything cold or frozen and the ice maker, filtered water features are pretty darn good. Lots of storage space but the drawers for vegetables and meat are smaller than preferred. Nonetheless, works really well for now and hopefully will stay constant for many years.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Wrong bin, can't use
on October 15, 2022
Posted by: DeeDee65
from NC
[This review was collected as part of a promotion.] The fridge seems to run fine, but it came with the wrong upperr bin. I can't use it at all. I'm waiting for the homebuilder to come and decide what to do. Would be happy to raise the rating if I can get the correct bin!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice
on October 15, 2022
Posted by: camplinda
from bennett, colorado
[This review was collected as part of a promotion.] Like the refrigerator. Nice looking and cools well. Disappointed at the lack of adjustment to shelving.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
No Adjustability
on October 16, 2022
Posted by: Pwrhaus
from Indiana
[This review was collected as part of a promotion.] I bought this refrigerator to replace my 30-year-old Amana. I am disappointed on the lack of shelf adjustment and temperature control. I had ordered the unit without the ice maker but when the refrigerator arrived - it had the ice maker! I had no choice but to keep it. Temperature swings seem to be significant as I have several recording thermometers inside the unit.
If this unit gives me a trouble-free service life, I will upgrade my rating but for now it is average at best.
If this unit gives me a trouble-free service life, I will upgrade my rating but for now it is average at best.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Side-by-Side Refrigerator -
on October 17, 2022
Posted by: CorpusCouple
from Corpus Christi Texas.
[This review was collected as part of a promotion.] very nice Refrigerator. Great storage on both sides. Very easy to clean. But appear that there is a shelf missing or an option to add another shelf. like to know what the cost is to do so. other than that, it's a great Refrigerator
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
So far so good.
on October 17, 2022
Posted by: Massengale
[This review was collected as part of a promotion.] This refrigerator replaced the one I bought last December so it is working out well and I hope it will for many years.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not So Good
on October 17, 2022
Posted by: RX59
from Diboll, Texas
[This review was collected as part of a promotion.] I purchased this refrigerator about a month ago. While the refrigerator and freezer are working as they should, the icemaker is not working correctly. It lacks the ability to drop fast enough to fill the ice bin. I had to contact whirlpool and schedule a call for them to even hear about the issue that I’m having with the ice maker. Bearing that in mind, my review is a little bit lackluster.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Kristin S, Social Care, October 19, 2022
Thank you for sharing your insights with us, RX59. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com