Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Average customer rating
4.1
(6,857 Reviews)
Rating breakdown 6,857 reviews
5 Stars
3,225
4 Stars
1,903
3 Stars
1,071
2 Stars
303
1 Star
355
78%of customers recommend this product.
(
4,219 out of
5,406)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
2
Refrigerator delivered Jan 25,2023
on February 17, 2023
Posted by: jturner
from REDDING CA
[This review was collected as part of a promotion.] I AM NOT HAPPY WATER DISPENCER IS FROZEN PLUS LETTUCE IS ON LOWEST COOLING NO ONE WANTS TO HELP ME This is the second item that has not worked
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 21, 2023
Thank you for sharing your insights with us, jturner. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 264037.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Stainless side-by-side
on February 17, 2023
Posted by: BoBo
from NC
[This review was collected as part of a promotion.] Bought about a month ago and has been fine. Ice maker started out kind of slow, but the bin has been full since.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Poor ice dispenser
on February 17, 2023
Posted by: Arsmith
from Knoxville Tn
[This review was collected as part of a promotion.] Stopped dispensing ice in 2 weeks. Warranty service cleared blockage but in less than another 2 weeks now not dispensing. Was told I would have to remove ice bin and clear blockage from now on
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 21, 2023
Thank you for sharing your insights with us, Arsmith. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 264032.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
Broken Wheel
on February 17, 2023
Posted by: BobK
from St Joseph Missouri
[This review was collected as part of a promotion.] When we received the new refrigerator it had a broken wheel that had to have shims to be placed under the front of the refrigerator. Was told by the movers that brought it to us that that is the case in about 50% of the ones they deliver. VERY disappointed!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 20, 2023
Thank you for sharing your insights with us, BobK. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 262758.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great
on February 17, 2023
Posted by: Elgranmako
from New Smyrna beach
[This review was collected as part of a promotion.] The refrigerator Is on the cheap side, it comes with the house, so far very good
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on February 17, 2023
Posted by: mrsmurray
from Desoto, Texas
[This review was collected as part of a promotion.] I wanted a refrigerator to match the rest of my Whirlpool appliances. I love the features and how good the refrigerator looks in my kitchen.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Pretty good so far.
on February 16, 2023
Posted by: Jewelannie
from Iowa
[This review was collected as part of a promotion.] I like the fridge, wish it had another drawer. Wish it made more ice. I guess it just cannot keep up with me & my Mom...we use alot of ice. Other than those two things. We are very happy!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Fridge
on February 15, 2023
Posted by: B21540
from Des Moines
[This review was collected as part of a promotion.] This fridge has been great so far and keeps items cold. The ice maker and water machine are convenient features.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com