Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Average customer rating
4.1 out of 5
4.1
(6,857 Reviews)
Open Ratings Snapshot
Rating breakdown 6,857 reviews
5 Stars
3,225
4 Stars
1,903
3 Stars
1,071
2 Stars
303
1 Star
355
78%of customers recommend this product. 
(
4,219 out of 5,406
)
Best Buy Privacy Policy
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
1 out of 5
1
Broken after 2 weeks
on March 3, 2023
Posted by: Rush48192
from Haslet, TX
[This review was collected as part of a promotion.] Was add on for my new home, broken after 2 weeks, takes 2 weeks to come look at it, then might taken 4 to 6 weeks for parts and repairs, y not just replace with new unit
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 7, 2023
Thank you for sharing your insights with us, Rush48192. It's hard for us to hear that you had a negative experience with your Refrigerator, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook http://spr.ly/64243Lo5w or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Michael D
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Great features and storage capacity
on March 3, 2023
Posted by: Ronh
from Sidney Ohio
[This review was collected as part of a promotion.] The wife loves it and I believe we will be happy with it for years to come
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Perfect Size
on March 3, 2023
Posted by: rosa0817
from Miami, FL
[This review was collected as part of a promotion.] Love my new Whirlpool refrigerator. Perfect size and functionality.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
ice machine does not keep up with demand
on March 2, 2023
Posted by: Mhoag
from Phoenix AZ
[This review was collected as part of a promotion.] Fridge works well but the production of ice is really slow
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Nice Refrigerator
on March 2, 2023
Posted by: Fridge
from Aiken, SC
[This review was collected as part of a promotion.] After the old fridge broke down I went looking for another one that was affordable and fit the space in my kitchen. This fridge hit the mark. Overall I’m happy with it. Only complaint, this fridge has one less shelf than my old one. There is plenty of space for another shelf. Looked on Whirlpools website to see how much an additional shelf would cost, but it’s a bit pricey. Otherwise happy.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Excellent roomy
on February 25, 2023
Posted by: Booboo
from Rio Vista. Ca
[This review was collected as part of a promotion.] I enjoy all the compartments, very roomy and items get cold quickly in the refrigerator portion
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Lots of space
on February 25, 2023
Posted by: Dollar Doug
from Jonesborough Tn
[This review was collected as part of a promotion.] No complaints ever with Whirlpool products. Always our go to
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Very similar to our old unit which it replaced.
on February 25, 2023
Posted by: Mike
from Lake Wales, Fl.33898
[This review was collected as part of a promotion.] new unit does not have the same amount of storage drawers in the fridge side as our old unit did, wish I had taken some out of our old unit. Also had a scratch on the front middle of the fridge door, and the new water line kit that I bought, was not long enough to reach, so
I had to put the old one back on. Overall wish I had sunk the money into repairing the old unit!!! Not very happy!!
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
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