Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Average customer rating
4.1
(6,857 Reviews)
Rating breakdown 6,857 reviews
5 Stars
3,225
4 Stars
1,903
3 Stars
1,071
2 Stars
303
1 Star
355
78%of customers recommend this product.
(
4,219 out of
5,406)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
1
Awful!!!!
on April 21, 2023
Posted by: Mttt
from Pa
[This review was collected as part of a promotion.] Less than a month old… freezer compartment frost accumulation!!!! Ice machine struggles dispensing ice
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 24, 2023
Thank you for sharing your insights with us, Mttt. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 308173.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
Factory error in product
on April 21, 2023
Posted by: Ron28
from North Carolina
[This review was collected as part of a promotion.] There was a factory error with my appliance. The freezer was too cold 20 degrees and minus and the fridge was too hot 52 degrees +. The gages did not work to change the temperature Thankful for the warranty because the repair service called said this was the second fridge of this model he was called on. It turns out that when the form was installed in this model ,it bloked the air flow duct so the cold air could not circulate to the fridge side. Now, 1 day, after the fix it is working fine ( so far.) Amana is great to work with. But this model has issues, hopefully there are no more issues. Time will tell
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 24, 2023
Thank you for sharing your insights with us, Ron28. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 307958.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Water/Ixe Dispenser Tray
on April 20, 2023
Posted by: London
from New Kent, Virginia
I've had this model for 2.5 years. Works great. However, when using the water dispenser, water drops slightly outside the tray area. I was wondering if there was a larger tray available. I don't like seeing the dripline stains on the stainless. Thank you
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great refrigerator
on April 20, 2023
Posted by: mrhodes100
from Eutawville, sc
[This review was collected as part of a promotion.] This is a nice looking Side-by-Side Refrigerator and it has a lot of space in side.
The price was good too.
The price was good too.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Ample ice, clean and sleek
on April 20, 2023
Posted by: Jl76
from NC
[This review was collected as part of a promotion.] Really enjoying the bigger pieces of ice, clean look and sleek inside and out.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Builder Grade
on April 19, 2023
Posted by: Tyrony
from Maryland
This refrigerator came with new construction by LG Homes. . It’s been two months and the ice dispenser is broken already. It’s a shame when middle class people can only afford mid priced homes and get stuck with the crappy appliances from the builders
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 20, 2023
Thank you for sharing your insights with us, Lannellw. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 307187.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Love it!
on April 19, 2023
Posted by: Carla
from Pikeville, Ky
[This review was collected as part of a promotion.] I bought this a month ago and so far I am very pleased with it. It cools perfectly and freezes well. I just wish that it had an extra drawer for deli meats.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good product
on April 19, 2023
Posted by: Mike
from Florida
[This review was collected as part of a promotion.] Product came as a package with new home purchase. Found unit to be reliable and efficient.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com