Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
3
For price nice frig
on May 3, 2023
Posted by: vs22
from TX
[This review was collected as part of a promotion.] Wish I would have realized the hole for ice and water is geared to small cups not for the oversized water bottle. If you try to get ice with one, it always hits the water button. So now I have a small cup set on top of frig so I can collect ice and put in larger cup after drawing the water so I don't have a mess on the frig and floor.
[This review was collected as part of a promotion.] This model came with my new house. It has many flaws. The shelves are not adjustable, the vegetable drawer does not pull out all the way. The meat and vegetable drawers are very flimsy. Finally, the water dispenser is located so that water will spill onto the floor if you are not careful or if you are adding water to ice already in a glass. The dispenser light does not come on automatically so you either have to manually turn it on or have a well lit area. This is poor design!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 2, 2023
Thank you for sharing your insights with us, disappointed. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 314048. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] Keeps good cold. Only issue I have is doors don’t close all the way all the time. At times I pushed doors to shut but I come back later and see that it didn’t shut tight.
[This review was collected as part of a promotion.] Purchased new on 12/12/22. Leak somewhere in ice maker. Ice forming behind ice maker and down the back of the freezer. Expected better from a name brand like Whirlpool. Hopefully repair technician can fix during upcoming service call
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 28, 2023
Thank you for sharing your insights with us, Chuck. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6429OVicV or Direct Message on Twitter @WhirlpoolCare, so we can look into this matter further for you. When responding please include your contact information and reference Case # 312061. We’re looking forward to hearing from you. Kristin S.