Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Average customer rating
4.1 out of 5
4.1
(6,857 Reviews)
Open Ratings Snapshot
Rating breakdown 6,857 reviews
5 Stars
3,225
4 Stars
1,903
3 Stars
1,071
2 Stars
303
1 Star
355
78%of customers recommend this product. 
(
4,219 out of 5,406
)
Best Buy Privacy Policy
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
3 out of 5
3
For price nice frig
on May 3, 2023
Posted by: vs22
from TX
[This review was collected as part of a promotion.] Wish I would have realized the hole for ice and water is geared to small cups not for the oversized water bottle. If you try to get ice with one, it always hits the water button. So now I have a small cup set on top of frig so I can collect ice and put in larger cup after drawing the water so I don't have a mess on the frig and floor.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Whirlpool Refrigerator
on May 3, 2023
Posted by: Jackie
from Columbia TN
[This review was collected as part of a promotion.] I bought this because my other refrigerator stopped working.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Love everything about my refrigerator.
on May 3, 2023
Posted by: Claire
from Hialeah, FL
[This review was collected as part of a promotion.] Bought it about a month ago and could not be happier.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Great refrigerator
on May 2, 2023
Posted by: Rand22
from Greensboro, North Carolina
[This review was collected as part of a promotion.] The one complaint that I have is, There is no deli tray or even a option to purchase one!!!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
No complaints so far
on May 1, 2023
Posted by: Cskill
from Dickson, Tn
[This review was collected as part of a promotion.] Works great. Plenty of room. Love the locking feature on ice/water so children cannot make messes.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
Basic refrigerator
on May 1, 2023
Posted by: disappointed
from north carolina
[This review was collected as part of a promotion.] This model came with my new house. It has many flaws. The shelves are not adjustable, the vegetable drawer does not pull out all the way. The meat and vegetable drawers are
very flimsy. Finally, the water dispenser is located so that water will spill onto the floor if
you are not careful or if you are adding water to ice already in a glass. The dispenser light does not come on automatically so you either have to manually turn it on or have a well lit area. This is poor design!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 2, 2023
Thank you for sharing your insights with us, disappointed. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 314048.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Great look…
on April 29, 2023
Posted by: Silvy
[This review was collected as part of a promotion.] Keeps good cold. Only issue I have is doors don’t close all the way all the time. At times I pushed doors to shut but I come back later and see that it didn’t shut tight.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
EXPECTED BETTER FROM WHIRLPOOL
on April 28, 2023
Posted by: Chuck
from Pensacola, Florida
[This review was collected as part of a promotion.] Purchased new on 12/12/22. Leak somewhere in ice maker. Ice forming behind ice maker and down the back of the freezer. Expected better from a name brand like Whirlpool. Hopefully repair technician can fix during upcoming service call
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 28, 2023
Thank you for sharing your insights with us, Chuck. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6429OVicV or Direct Message on Twitter @WhirlpoolCare, so we can look into this matter further for you. When responding please include your contact information and reference Case # 312061.
We’re looking forward to hearing from you.
Kristin S.
Written by a customer while visiting whirlpool.com
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