Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Average customer rating
4.1
(6,855 Reviews)
Rating breakdown 6,855 reviews
5 Stars
3,224
4 Stars
1,902
3 Stars
1,071
2 Stars
303
1 Star
355
78%of customers recommend this product.
(
4,217 out of
5,404)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
1
horrible
on December 12, 2025
Posted by: don't purchase
from lakeland, fl
[This review was collected as part of a promotion.] really bad purchase. should've gone with a different brand. this's too noisy& rolls out of place, no brake function.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, December 15, 2025
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 873343
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration/Full-Size_Refrigerators/Product_Info/Product_Assistance/Refrigerator_Normal_Sounds_and_Noises. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 873343
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great functional refrigerator
on December 12, 2025
Posted by: JimS
[This review was collected as part of a promotion.] Very pleased with our new whirlpool side by side refrigerator and freezer. Love the on door ice and water.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features. Lots of space
on December 12, 2025
Posted by: Jan123456
[This review was collected as part of a promotion.] I’ve had this for about 1 month. Very happy with this model.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on December 11, 2025
Posted by: Hf02241990
from New Bern, North Carolina
[This review was collected as part of a promotion.] The refrigerator works great keeps all of my stuff cold
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Whirlpool has no answers
on December 11, 2025
Posted by: Carolina
[This review was collected as part of a promotion.] Installed 11/21. Ice maker has not made a full tray of ice since installation.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Bad features
on December 11, 2025
Posted by: Mary
from Moundville,AL
[This review was collected as part of a promotion.] The ice maker and water dispenser are not deep enough for a glass to go under. And the water dispenser is in front of the ice dispenser so it is so easy to hit the water dispenser and water goes all down the fridge and on the floor. This is not a good setup!!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, December 12, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #871591
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #871591
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
on December 9, 2025
Posted by: cindy04
[This review was collected as part of a promotion.] I am overall happy with it. It is replacing another Whirlpool that we had for 25 years.
.
.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great Features!
on December 9, 2025
Posted by: Freezby
[This review was collected as part of a promotion.] I love everything about this new purchase. So spacious.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com