Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Average customer rating
4.1
(6,857 Reviews)
Rating breakdown 6,857 reviews
5 Stars
3,225
4 Stars
1,903
3 Stars
1,071
2 Stars
303
1 Star
355
78%of customers recommend this product.
(
4,219 out of
5,406)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
3
Fridge door swings open uncontrollably
on October 10, 2023
Posted by: MamaBear
from Tampa Bay FL
[This review was collected as part of a promotion.] This is an ok fridge that was purchased by previous home owners. However, we are the first users of this appliance. Although the technicians came to rectify this malfunction, it was disappointing to note that the door handle had been incompletely assembled with 1 or 2 screws missing. The doors were also not aligned. The Whirlpool technician fixed this issue.
Pros; Looks presentable. Can easily insert water filter.
Cons; Fridge door swings open uncontrollably, causing strain to the hinges. Whirlpool technician could not fix this and confirmed that he owns the same fridge and that's how the door opens. Freezer door is not as bad but opens similarly. For us this is a major flaw, as technology has advanced to ensure door restraining mechanisms.
The ice dispenser splashes ice to the floor even when carefully holding the cup to ensure no spillages occur. This results in consistent wiping of the floor and fridge door (that may result in spillage or drip lines).
The ice dispenser splashes ice to the floor even when carefully holding the cup to ensure no spillages occur. This results in consistent wiping of the floor and fridge door (that may result in spillage or drip lines).
This might is not the manufacture problem per-se, but will guide other consumers, as I would have not chosen this model if I had purchased on my own. The fridge does not connect to wifi and does not have an LCD screen. The volume of the fridge is rather small even for a small family, especially the freezer side. If you need more space and more glamour, this is definitely not the model for you.
I have used Whirlpool for years and this is the first time I wished I could swap an appliance for a better brand.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great refrigerator
on October 10, 2023
Posted by: Anonymous
from Maple shade, NJ
[This review was collected as part of a promotion.] Love the refrigerator , had trouble with ice maker, the repairman came out and installed a new one, now working well
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Working Fine
on October 10, 2023
Posted by: KookaB
from Josephine, TX
[This review was collected as part of a promotion.] My whirlpool refrigerator is working fine, so far so good.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice
on October 10, 2023
Posted by: Kats
[This review was collected as part of a promotion.] I have had the fridge now for about 1 week. And I really like the design. The only thing I have negative to say, is the motor is very loud.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great features
on October 10, 2023
Posted by: Kitty
[This review was collected as part of a promotion.] Got this with our home purchase and it’s a great fridge. The only issue I have is sometimes when getting ice, we accidentally hit the water dispenser so water comes out as well. Wish it was either a button together to change or setup differently.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Ice maker is slowest in history
on October 9, 2023
Posted by: jack sprat
[This review was collected as part of a promotion.] Purchased 1 month ago and its not putting out but 20 cubes of ice per 24 hours
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
nice inside features
on October 9, 2023
Posted by: none
[This review was collected as part of a promotion.] The ice and water features are too close together making it difficult to get ice without hitting the water feature and then water runs down the front of the door.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love this refrigerator!
on October 9, 2023
Posted by: countrystay
from Harper, TX
[This review was collected as part of a promotion.] Love this refrigerator! The water and ice are delicious and love all of the shelves and compartments on both sides.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com