Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
1
Not impressed
on October 22, 2023
Posted by: Disappointed
[This review was collected as part of a promotion.] After having this refrigerator for a few months I wish I would have made a different choice. The ice/water set up isn't great. While trying to get ice usually end up hitting water button as well getting water all over. Ice maker barely makes any ice. The refrigerator should have either one more shelf or a meat drawer. Very disappointed. Wish I would have made a different choice.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 23, 2023
Hello Disappointed, Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case # 415632. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] The freezer is the is nice and deep. I am able to store frozen pizza etc that are awkward sizes. The fridge on the ideal setting froze our ice tea. We turned it to two snowflakes. I wish it had one more drawer for my cheeses, lunch meat etc. I put that stuff with my fruit and vegetables drawer.
[This review was collected as part of a promotion.] Needed to replace an older refrigerator while this model isn't as 'fancy as our KitchenAid, it does what it's supposed to do. The doors are a bit flimsy so they require a nudge to fully shut though inside unit is bright and spacious enough.'
[This review was collected as part of a promotion.] Can't stop the fridge side door from swinging open. It's not adjustable. Also not easy to get at and replace the filter
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 19, 2023
Thank you for sharing your insights with us, donkin. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 414026. We’re looking forward to hearing from you. Marie Q