Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Average customer rating
4.1
(6,857 Reviews)
Rating breakdown 6,857 reviews
5 Stars
3,225
4 Stars
1,903
3 Stars
1,071
2 Stars
303
1 Star
355
78%of customers recommend this product.
(
4,219 out of
5,406)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
2
I will not buy another Whirlpool fridge.
on November 15, 2023
Posted by: Will
[This review was collected as part of a promotion.] This is the loudest running fridge I have ever owned. I returned the first one I had delivered because I thought something was wrong with the compressor and when the second one was delivered it was just as loud. I kept the second one because I did not want to wait several more days to try a third one and was losing food.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 17, 2023
Hi Will4,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 429689.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 429689.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
See above comments
on November 14, 2023
Posted by: Peanut
[This review was collected as part of a promotion.] I am so happy with this refrigerator! It goes very well with my kitchen. It is very roomy inside and I love the removable shelves to place where needed. The ice maker and water dispenser are an added bonus! Love the option of crushed or whole ice. I now don’t have to buy filtered water at the grocery store. I love the way it looks at night with the lighted options. Don’t have to turn on the kitchen light in the middle of the night to get some cool, refreshing water.
Written by a customer while visiting whirlpool.com
Customer Rating
3
complaints
on November 14, 2023
Posted by: sharon ray
from chattanooga tn
[This review was collected as part of a promotion.] not enough shelves in door, i had to order more
legs are not adjustable to allow doors to close on their own, even though papers said they were
shelves in freezer have wide cracks allowing small items such as popsicles to fall through
legs are not adjustable to allow doors to close on their own, even though papers said they were
shelves in freezer have wide cracks allowing small items such as popsicles to fall through
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Works very great
on November 14, 2023
Posted by: Chevyboi
[This review was collected as part of a promotion.] This came with the purchase of my house it’s great selection from builders
Written by a customer while visiting whirlpool.com
Customer Rating
1
Garbage
on November 14, 2023
Posted by: Leti23
from Casa Grande AZ
[This review was collected as part of a promotion.] Piece of garbage, since day one all it gave me was issues, first it was dispensing ice but no water, then neither one and stopped working entirely and my food went to waste. So frustrated with all whirlpool appliances
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 17, 2023
Thank you for sharing your insights with us, Leti23 It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 428639.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Fit for the purpose
on November 14, 2023
Posted by: BT27
[This review was collected as part of a promotion.] Amazing product and fit for the purpose for us!
A lot of space
Keeps good fresh
Efficient ice machine
A lot of space
Keeps good fresh
Efficient ice machine
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great Fridge
on November 14, 2023
Posted by: Mike
[This review was collected as part of a promotion.] Nice fridge. Would prefer a french door style over this one.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Compressor noise
on November 14, 2023
Posted by: NBadger
[This review was collected as part of a promotion.] I bought this based on other Whirlpool appliances I own. The compressor was very loud had to return it and by a more expensive Whirlpool refrigerator.
Written by a customer while visiting whirlpool.com