Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
4
For a low-end refrigerator it is adequate.
on November 18, 2023
Posted by: jm20
from piedmont sc
[This review was collected as part of a promotion.] This came as the DR Horton home supplied refrigerator. Side by sides are not the best use of freezer and refrigerator space. The in door Ice dispenser make a lot of noise. This was installed by Whirlpool and the tech who installed it broke off the handle of the water shutoff valve and left it that way in the shutoff position. DR Horton fixed that problem, then the ice dispenser would not dispense any ice and Whirlpool sent a tech that saw the issue and took the ice maker out and turned it manually- re-installed the unit and it started working but no problem found.
[This review was collected as part of a promotion.] It’s okay. The water dispenser on the front of the refrigerator leaks. The machine itself makes noise strange noise. And I’m not fond of the double door layout on the freezer side. There’s not much freezer space.
[This review was collected as part of a promotion.] Our builder put this refrigerator in our new home. The plastic trays bind when drawn out. The icemaker and water dispensers work. The motor is quiet. It's okay but cheap.
[This review was collected as part of a promotion.] Seems to be good quality. Nice lighting and through door water & ice operates well. Quiet operation.
[This review was collected as part of a promotion.] I bought this a couple of weeks ago and I am disappointed about how noisy it is. Not like the fridges I've had in the past. I think it's the fan in the freezer that's making the low buzzing sound.
It's also missing the smaller draw were I used to keep my cheeses and misc. items. Don't want to put my cheeses down with the fruits and veggies. Now I have a jumble of cheeses on the door taking up space for other stuff.
The worst part is that the dispenser light does not come on automatically like the Quick State Manual states. That's a big pain when you get up in the middle of the night and don't want to turn on the kitchen lights. Good way to have ice and water on the floor in the middle of the night.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 20, 2023
Thank you for sharing your insights with us, Needs Work. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 430229. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] I bought a new build last month and the fridge is one of the best perks! Love the ice and water dispenser on the front. Very roomy inside
[This review was collected as part of a promotion.] Really it’s too soon to review The only things I don’t like are How big the ice machine in total and the fact That there are wall slides for additional shelves but no additional. shelves and this should not be an additional purchase. I do like the look of the refrigerator and the depth of the inside . However it does state something about no fingerprints but that is not true.