Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Average customer rating
4.1
(6,645 Reviews)
Rating breakdown 6,645 reviews
5 Stars
3,150
4 Stars
1,847
3 Stars
1,036
2 Stars
281
1 Star
331
79%of customers recommend this product.
(
4,141 out of
5,271)
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
3
Water and Ice leaking
on August 22, 2021
Posted by: Php22
[This review was collected as part of a promotion.] The water from the spout always leaks and Ice falls out of the dispenser on its own randomly.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great fridge
on August 22, 2021
Posted by: RNme09
from Denver, Colorado
[This review was collected as part of a promotion.] Our new build came equipped with this refrigerator and its perfect for my husband and I.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Basic refrigerator
on August 22, 2021
Posted by: Island Mom
from Hawaii
[This review was collected as part of a promotion.] Our refrigerator broke and this was the only side by side in stainless steel available. However only the doors are stainless steel. Basic with water and ice dispenser Price is good for a basic refrigerator. Would like a manual specific to this refrigerator and not a generic manual for different models. Needed to search online for some information. Drawers don’t have any rollers so need to open carefully. A little flimsy. Overall ok for a basic frig
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
POOR QUALITY
on August 23, 2021
Posted by: Gilly
[This review was collected as part of a promotion.] RUST SPOTS UNDER THE DOOR HANDLES, UNABLE TO REMOVE THEM
No, I would not recommend this to a friend.
Response from whirlpool.comBy quinnm2, social care team, September 9, 2021
Hey Gilly,
We value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
We value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
5
First Side By Side Ice Box! Oops-Fridge!
on August 24, 2021
Posted by: Cindy K
from Daytona Beach Florida
[This review was collected as part of a promotion.] I purchased the 36- inch side by side refrigerator from the builder here in Latitude Margaritaville. I love everything about this fridge- style & product features! Friends who have the bottom freezer drawer are sorry they did not purchase the side by side.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
New fridge
on August 24, 2021
Posted by: Shelly
from Boise Idaho
[This review was collected as part of a promotion.] Bought a month ago and still trying to get used to it. My old fridge had 3 drawers Which was nice. This one just does not seem to be able to organize very well. Also the freezer it would be nice if it had baskets versus just shelves
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
The icemaker is terrible. Everything else is great
on August 24, 2021
Posted by: Brendan
from Wilton California
[This review was collected as part of a promotion.] Everything else is great. Are used to have the same model in a different color and loved it. The current model does not contain the same ice making mechanical parts as they did a few years prior. This refrigerator takes about a week to make A full batch of ice. I wish I could return the refrigerator.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Problem with water dispenser
on August 24, 2021
Posted by: Savelich
from Boston
[This review was collected as part of a promotion.] I purchased it about month ago... I was specifically looking for a refrigerator with ice maker and water dispenser. I had very good experience with my previous refrigerator Samsung with ice maker and water dispenser. New Whirlpool refrigerator brought me a lot disappointments . I've found water dispenser actually does not cool water, or rather cools but only one glass and after you have to wait might be about 5 minutes before next cool glass of water. I was sure something broken I can't believe this is normal. I called Whirlpool repair and technician guy explained me it is OK. This is new design, they removed tank(1L) for cool water and instead use some simple coil just about for 1 glass of water. I did read closely manual but I did not find any mention that water dispenser provides only one glass cold water. If I knew it I would rather will be looking some another brand. I believe this is a misleading and deception customers
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com