Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Average customer rating
4.1
(6,855 Reviews)
Rating breakdown 6,855 reviews
5 Stars
3,224
4 Stars
1,902
3 Stars
1,071
2 Stars
303
1 Star
355
78%of customers recommend this product.
(
4,217 out of
5,404)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
1
Lousy fridge
on December 22, 2025
Posted by: Pats1977
from North Fort Myers, Florida
Very bad fridge. Ice maker is awful. Fan in back of fridge cannot be fixed or drained. It is very poor qualify. Items in fridge get too cold or do not cool at all. Appliance repair during warranty warned about the poor quality and poor back fan design. To boot you have to climb on a step stool or ladder if you are under 5 feet 7 inches tall, to remove ice maker tray and shut the buttom on top of inside fridge if you want ice to stop makinf, lets say you leave on vacation. Horrid design
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, January 6, 2026
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 884899.
We’re looking forward to hearing from you.
Kari V.
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 884899.
We’re looking forward to hearing from you.
Kari V.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Issues with Fridge
on December 22, 2025
Posted by: Sandra
from Pell city, Alabama
[This review was collected as part of a promotion.] I don't like how the water and ice dispenser buttons are set up. Also I set the refrigerator side on ideal setting ans when I went to use my eggs they were frozen
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good Refrigerator/freezer. Well lit.
on December 21, 2025
Posted by: StNash
from Show Low AZ
[This review was collected as part of a promotion.] The refrigerator is great and very roomy.
I only wish it had come with the extra shelves on both sides.The lighting is very good compared to others.
I only wish it had come with the extra shelves on both sides.The lighting is very good compared to others.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Loving our new appliances
on December 21, 2025
Posted by: Scott
from Buda, Texas
[This review was collected as part of a promotion.] All of my Whirlpool appliances came with my new construction house. We love them all.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Bright interior
on December 20, 2025
Posted by: Brit
[This review was collected as part of a promotion.] Purchased 12/4 we are hoping this fridge proves to be better than our last. It died after 3 years.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on December 20, 2025
Posted by: House
from Spring TX
[This review was collected as part of a promotion.] Only thing from a strong 5 was how long it took to fill and refill the ice. And the water spout is to close to the ice .
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on December 20, 2025
Posted by: eddy
[This review was collected as part of a promotion.] so far, the only the only problem I here is the crushed ice part very loud makes it sound like its coming apart, otherwise so far it has been great.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great Refrigerator for the price
on December 20, 2025
Posted by: Jeff
[This review was collected as part of a promotion.] I bought this refrigerator because the first Whirlpool refrigerator we wanted had a bad ice maker dispenser design that could not be fixed. This refrigerator is good but does not have all the features we wanted. I would recommend this refrigerator for the good price/value.
Written by a customer while visiting whirlpool.com