Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,096 Reviews)
Rating breakdown 6,096 reviews
5 Stars
2,940
4 Stars
1,685
3 Stars
942
2 Stars
241
1 Star
288
79%of customers recommend this product.
(
3,940 out of
4,976)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
1
It's shiny
on July 24, 2024
Posted by: Scarface
from Florida
Ice maker is trash. Where's the ice? 2 more things where the ice comes out there is only room for a small cup and half the time you end up hitting the water button and have to stop what you're doing to wipe up the floor. It doesn't get as cold as you might like either.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, July 26, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 568287.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
1
DO NOT BUY THE REFRIGERATOR
on September 1, 2024
Posted by: DO NOT BUY IT
[This review was collected as part of a promotion.] The new house came with this appliances, fridge is horrible ice maker doesn’t work change filter did everything posible and still not making ice. DO NOT BUY THE REFRIGERATOR.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 5, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 587022.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
4
NO MEAT/SNACK DRAWER AND SHELF
on October 21, 2024
Posted by: CAROLYN
[This review was collected as part of a promotion.] I have one huge disappointment with the refrigerator: there is NO meat/snack drawer which would include the fourth shelf!!!!!!
Written by a customer while visiting whirlpool.com
Customer Rating
4
No lunch meat drawer
on October 25, 2024
Posted by: Weink
from Cape May ,NJ
[This review was collected as part of a promotion.] Fridge working great. I wish it had a lunch meat drawer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Good quality
on March 7, 2018
Posted by: Whit11
from Jacksonville, FL
Gender:Female
[This review was collected as part of a promotion.] We received this with the purchase of our new home and have been happy with the fridge and freezer. Had a little bit of water leak from the water and ice dispenser but that has since cleared up
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Value
on October 11, 2018
Posted by: LB 6249
from Mentor OH
Gender:Female
[This review was collected as part of a promotion.] great Value for the price- thank you much for making a great product and I hope to have it for many many many years!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent appliance
on March 21, 2019
Posted by: So Much Laundry
from North Florida
Gender:Female
[This review was collected as part of a promotion.] We have had our new refrigerator for about a month now, and I love it. It's quiet, roomy, and very easy to clean, which is a huge plus for me. All I need to do to clean the exterior is a soft cloth, and it doesn't collect stains and smudges, which was a continual irritation with my last refrigerator. The ice maker and water dispenser work perfectly. I would definitely recommend it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Better than expected!
on March 25, 2019
Posted by: Dnyce48
from Cincinnati, OH
Gender:Male
[This review was collected as part of a promotion.] I have been using this refrigerator for about 2 months now and I'm pleasantly surprised by it. Gets super cold and finger print resistance is pretty good. Ice dispenser could be a little better as some small piece get on the floor no matter how well you cover the opening.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com