Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Average customer rating
4.1
(6,760 Reviews)
Rating breakdown 6,760 reviews
5 Stars
3,197
4 Stars
1,880
3 Stars
1,052
2 Stars
291
1 Star
340
78%of customers recommend this product.
(
4,187 out of
5,336)
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
1
Poor design and Performance- noisy and flimsy
on July 6, 2021
Posted by: BellaSP
from Bethel
This fridge came as part of a package of a new kitchen I purchase The interior is poorly designed and only has 2 drawers and I specifically requested 3 It should at least come with and xtra shelf So much dead unusable space
But the very worst is the water/ice dispenser One, the water is so close to the ice that 80% of the time when getting ice we will have a spill all over the floor and door
It drips , and ice cubes will just randomly pop out The fron of my fridge is already stained with less than 3 months of usage My last refrigerator was 15 years old when I sold my house and left it behind , and it look much better than this 3 month old subpar fridge
Lastly the bottom is missing , by design, something to cover the hardware It looks unfinished or broken and the fridge is noisy and is constantly sweating inside I called the technician and he told me it was because it’s summer Like this is my first summer having a fridge in my life Agh ! I believe this is my first and possibly my last whirlpool appliance ever Sadly the whole kitchen is equipped with whirlpool and I’m finding the dishwasher to be just as subpar, flimsy and noisy as the fridge
But the very worst is the water/ice dispenser One, the water is so close to the ice that 80% of the time when getting ice we will have a spill all over the floor and door
It drips , and ice cubes will just randomly pop out The fron of my fridge is already stained with less than 3 months of usage My last refrigerator was 15 years old when I sold my house and left it behind , and it look much better than this 3 month old subpar fridge
Lastly the bottom is missing , by design, something to cover the hardware It looks unfinished or broken and the fridge is noisy and is constantly sweating inside I called the technician and he told me it was because it’s summer Like this is my first summer having a fridge in my life Agh ! I believe this is my first and possibly my last whirlpool appliance ever Sadly the whole kitchen is equipped with whirlpool and I’m finding the dishwasher to be just as subpar, flimsy and noisy as the fridge
No, I would not recommend this to a friend.
Response from whirlpool.comBy quinnm2, social care team, July 16, 2021
Hey BellaSP, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great product
on July 6, 2021
Posted by: Eddie
from Winter haven
[This review was collected as part of a promotion.] Very happy works fine and quiet love the fridge best I ever have
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Looks good in my kitchen
on July 6, 2021
Posted by: Mell
from Morton, MS
[This review was collected as part of a promotion.] I bought this refrigerator a month ago, but the store was out of stock! I wish that the water filter was situated where I don't have to lie on the floor to replace it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Quality issues
on July 7, 2021
Posted by: Diana
from TN
[This review was collected as part of a promotion.] I bought this in
May 21, the icemaker wasn't making proper cubes, and leaking water on the floor. Service techs found the door was mounted wrong and they also had to replace the icemaker. It seems to be working now. Brand new appliances should be well built.
May 21, the icemaker wasn't making proper cubes, and leaking water on the floor. Service techs found the door was mounted wrong and they also had to replace the icemaker. It seems to be working now. Brand new appliances should be well built.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Very small good for family of 1 or2
on July 8, 2021
Posted by: patti52
from Batesville Mississippi
[This review was collected as part of a promotion.] love the ice and water on the door freezer works excellent but small hate the refrig. Part doesn't keep the food very cold even on the coldest setting only cools to 38° when the door is opened ti retrieve a soft drink the temp jumps up to 40's collects moisture on everything. Not very happy with this purchase. It looks like your picture but I have my own temp gauge in mine cause your dot system does give the true temp. It's located by the freezer vent so its colder that the other shelves. Never buy another Whirlpool.
No, I would not recommend this to a friend.
Response from whirlpool.comBy stewakn, Social Care, July 20, 2021
Hey patti52, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Written by a customer while visiting whirlpool.com
Customer Rating
5
Perfect size for my kitchen
on July 8, 2021
Posted by: Jlu21
from St Johns FL
[This review was collected as part of a promotion.] I bought it a week ago and I am really happy so far.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great products
on July 8, 2021
Posted by: Valeria27227
from 1821 manitoba ct kissimmee fl 34759
[This review was collected as part of a promotion.] Im super happy with my refrigerator im in love with my products
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
I love the size
on July 8, 2021
Posted by: Balinda
from TX
[This review was collected as part of a promotion.] I bought my new refrigerator three months ago, and we all love it. I love the size more than anything and the ice maker
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com