Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Average customer rating
4.1
(6,857 Reviews)
Rating breakdown 6,857 reviews
5 Stars
3,225
4 Stars
1,903
3 Stars
1,071
2 Stars
303
1 Star
355
78%of customers recommend this product.
(
4,219 out of
5,406)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
4
Basic refrigerator
on January 24, 2024
Posted by: Mike C
from Dayton NV
[This review was collected as part of a promotion.] I purchased this refrigerator to match the other Whirlpool appliances that came standard with my new construction home .It is a basic side by side with icemaker, not many settings, but it functions properly. We had a minor problem with the freezer door making a knocking sound when opening, but that was easily corrected by tightening a loose lower hinge bolt.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Water/Ice Maker
on January 24, 2024
Posted by: Sandy
from Alabama
[This review was collected as part of a promotion.] Does not have a tray under water/ice maker and they are not user friendly water is too close to the ice button.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great valued and good looking refrigerator
on January 24, 2024
Posted by: Swehon
[This review was collected as part of a promotion.] Nice Frig, good looking. A bit cheap feeling inside in the shelves and containers but overall , a great refrigerator easy on the pocket and one of the best valued.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Solid fridge
on January 23, 2024
Posted by: Q80!
from FL
[This review was collected as part of a promotion.] Good product so far have had for over a week now and the only thing we have an issue with is the ice takes an extremely long time to fill up not sure this is normal but seems like it takes 2-3 days to fill up the ice bin in the fridge
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Refrigerator
on January 23, 2024
Posted by: Charlie
from North Carolina
[This review was collected as part of a promotion.] I just love this refrigerator it's double door has ice maker crushes cube water the shelves are balanced even I highly recommend this to anyone who wants to purchase a nice refrigerator and Whirlpool is a excellent brand.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Dislike water/ice feature
on January 23, 2024
Posted by: Lisa
[This review was collected as part of a promotion.] I bought 1 month ago.. and I REALLY dislike the ice/water part. The ice makes a huge mess and you are bound to hit the water tab trying to catch all the ice. So water and ice are everywhere. Other than that it's a pretty basic fridge.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 24, 2024
Hello Lisa,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case # 471922.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case # 471922.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
water supply is great.
on January 23, 2024
Posted by: Schotzieo1
from summerfield fl.
[This review was collected as part of a promotion.] have had my fridge for 3 months I am very happy.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
It's not quiet
on January 23, 2024
Posted by: SMMG
from Charlottesville, VA
[This review was collected as part of a promotion.] The fridge fits our space and was not extraordinarily expensive. However, it makes an almost constant whirl sound. It is not quiet. I am going to have to replace the fridge because I cannot work in the house with the sound. Also, the ice machine regularly gets backed up/freezes in the dispenser. I would not have bought this product had I known what it would sound like in use.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 24, 2024
Hi SMMG,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 471689.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 471689.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com