Customer reviews from whirlpool.com
Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Average customer rating
4.1
(6,759 Reviews)
Rating breakdown 6,759 reviews
5 Stars
3,197
4 Stars
1,879
3 Stars
1,052
2 Stars
291
1 Star
340
78%of customers recommend this product.
(
4,186 out of
5,335)
Customer Reviews for Whirlpool - 24 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
1
Disappointed & Unhappy
on June 6, 2021
Posted by: Howard
from Cleveland, Ohio
[This review was collected as part of a promotion.] I bought this a few weeks ago and regret doing so. After my Kitchen Aid refrigerator's compressor stopped working, I decided to purchase a Whirlpool as there was some available inventory. Not my first choice in refrig models, but at this point, I had to have one. This refrigerator showed up with ill fitting doors. (one higher than the other) I had to install the handles myself and effectively "uncrate it". Missing crisper drawer, and I can't keep a proper temperature in it per your temperature recommendation. In addition the water line for the ice maker is only stubbed out 6 inches which is ridiculous as now it forces the consumer to purchase water tubing to connect it up. Really Whirlpool? ALL my previous refrigs had proper length water tubing to connect up......plus no one explains this important point to you ahead of time.....it now requires a run to a big box store to purchase tubing and screw around with finish setting up the refrig. I did not know this fact until I was horrified to see a 6 inch stub out I had to deal with. Sad to see quality and over all value has gone down hill.....maybe the pandemic has had something to do with it, but I really am disappointed. I'm wondering if the Whirlpool brand and the Kitchen Aid brand are really trying to distance themselves from one another, as my previous Kitchen Aid refrigs were not even close to this unit in terms of quality and performance.
No, I would not recommend this to a friend.
Response from whirlpool.comBy quinnm2, social care team, June 11, 2021
Hey Howard, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Features
on June 7, 2021
Posted by: JennJenn
from Walnut, MS
[This review was collected as part of a promotion.] I love this fridge. Wide door shelves for all large items. Crushed ice is my favorite! My old fridge (20 years old) was smaller, this one has more room.
The only issue is the water & ice- I wished they was side by side cause getting ice and hitting the water isn’t fun.
Now to upgrade all my other appliances to match. We only buy Whirlpool!
The only issue is the water & ice- I wished they was side by side cause getting ice and hitting the water isn’t fun.
Now to upgrade all my other appliances to match. We only buy Whirlpool!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Loving the bigness of the double French doors
on June 7, 2021
Posted by: Nancy
from Monroe
[This review was collected as part of a promotion.] This refrigerator holds a lot of stuff. Bigger than any I owened. So far very happy with the features .easy to keep clean.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great refrigerator! Easy to use and setup
on June 7, 2021
Posted by: Sugi
from Fort Worth Tx
[This review was collected as part of a promotion.] I’m glad I bought a whirlpool very reliable and I fully recommend
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
the size is perfect and the room inside is great
on June 8, 2021
Posted by: Randy
from Nevada , Oh.
[This review was collected as part of a promotion.] It was time for a new on and I hope the ice maker works a long time without any problems
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
I love the look of this appliance.
on June 8, 2021
Posted by: Retta
from Indiana
[This review was collected as part of a promotion.] I had a similar model for almost 20 years without a problem. So I wanted the same style. My only disappointment is that it only has 2 drawers. My prior fridge had 3 and I miss the third drawer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
average
on June 10, 2021
Posted by: Margie 23
from Myrtle Beach SC 29577
[This review was collected as part of a promotion.] I am not happy that I bought it. It is missing a shelf and a 3rd drawer.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Features
on June 12, 2021
Posted by: ASL4840
from Akron Ohio
[This review was collected as part of a promotion.] Bought a floor model, got a great deal. Love our new refrigerator, first time having an ice maker!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com