Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Average customer rating
4.1
(6,857 Reviews)
Rating breakdown 6,857 reviews
5 Stars
3,225
4 Stars
1,903
3 Stars
1,071
2 Stars
303
1 Star
355
78%of customers recommend this product.
(
4,219 out of
5,406)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
2
Ice/water dispense & loud humming trouble
on March 3, 2024
Posted by: JJSerenas
from Florida
[This review was collected as part of a promotion.] The refrigerator's design concerning the water and ice dispenser falls short. Whether dispensing crushed or cubed ice, it inevitably scatters everywhere. The water dispenser is overly sensitive, often activating inadvertently while getting ice, resulting in both ice and water to clean up from the floor. Additionally, the fridge emits a loud humming noise, far louder than expected, persisting throughout the day and night. Unfortunately, Whirlpool was not my choice, it came with the home.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 5, 2024
Thank you for sharing your insights with us, JJSerenas. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 495522.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
4
A great refrigerator for the price
on March 3, 2024
Posted by: shoil
from Atlanta, GA
[This review was collected as part of a promotion.] I have only had this refrigerator for a week. It's quiet, visually appealing, and was priced right. My only complaint would be about the ice/water dispenser on the door. The ice dispenser lies behind the water dispenser and it's somewhat difficult to fill larger cups with ice, without hitting the water dispenser and spilling a little water on the floor. But for the good price we paid for the refrigerator, I can learn to deal with it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Solid fridge
on March 3, 2024
Posted by: JR66
from Lake Havasu City, AZ
[This review was collected as part of a promotion.] We bought this refrigerator a few weeks ago to replace the same model but an older version. It’s working very well so far. One issue with the fridge that I had before even buying it was it only had the vegetable and fruit drawer but not the little drawer for cheese and other smaller items. My old fridge did have this and I thought I could switch it out and I did so it was a perfect fit. The only other issue is the freezer’s ice container for the water dispenser is very large, a lot larger than my previous fridge. It takes up space where another shelf could be. That is something I’ll have to live with.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Sounds horrible.
on March 2, 2024
Posted by: Guy22
[This review was collected as part of a promotion.] This fridge sounds like an airplane is in the kitchen. Do not buy.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 4, 2024
Thank you for sharing your insights with us, Guy22. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 495062.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
5
Fridge
on February 29, 2024
Posted by: Fridge
[This review was collected as part of a promotion.] Great fridge. Quiet, works well. Best fridge I ever purchased.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Peace Of Mind
on February 29, 2024
Posted by: Uncle Craig
[This review was collected as part of a promotion.] I am grateful to have a new Whirlpool refrigerator. It works so well- my previous GE came with the house when I bought it almost 19 years ago. It is so nice to not have to call the repair man to come out and constantly fix little things that seemed to go wrong all the time with the previous appliance.
Written by a customer while visiting whirlpool.com
Customer Rating
5
great features
on February 29, 2024
Posted by: tootle Lou
[This review was collected as part of a promotion.] i am very satisfied with my refrigerator has great features
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice unit
on February 28, 2024
Posted by: Chris56
from Danville, Kentucky
[This review was collected as part of a promotion.] It seems like a good unit and meets the need. So far I am impressed.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com