[This review was collected as part of a promotion.] Purchased in February 24th 2024 and the next day the ice dispenser (not the water dispenser) leaks water randomly and fills up tray area and goes down the freezer. Not a happy customer!!
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 12, 2024
Thank you for sharing your insights with us, Shanna228. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 499350. We’re looking forward to hearing from you. Marcos O
[This review was collected as part of a promotion.] The only issue I have with this refrigerator specifically is the water dispenser, getting water is easy but if you quickly get ice, sometimes you hit the water dispenser in the process. It's always spilling on the floor. Other than that it's really nice
[This review was collected as part of a promotion.] This came with a brand new home. It’s been in use 3 months. Recently found that the ice maker water chute has been leaking. Water has been running down rear panel in freezer and freezing up in evaporator fan housing. Ice can be heard grinding in fan blade. All shelves are too short causing items to fall off the back. Water dispenser is too far forward on door causing spillage down front of unit and onto floor. Overall horrible design and will be in contact for replacement unit that isn’t a hazard.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 13, 2024
Thank you for sharing your insights with us,Steve hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 497995. We’re looking forward to hearing from you. Marcos O