Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Average customer rating
4.1 out of 5
4.1
(6,857 Reviews)
Open Ratings Snapshot
Rating breakdown 6,857 reviews
5 Stars
3,225
4 Stars
1,903
3 Stars
1,071
2 Stars
303
1 Star
355
78%of customers recommend this product. 
(
4,219 out of 5,406
)
Best Buy Privacy Policy
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
5 out of 5
5
great features
on May 23, 2024
Posted by: Uday Jit
[This review was collected as part of a promotion.] so far i am happy with it. I love the bright lights. I love the wide door shelves in the door.
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
good features, previously no water in door.
on May 22, 2024
Posted by: jim1962
[This review was collected as part of a promotion.] I bought this month ago, needed larger fridge and freezer, this is perfect.
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Overall it,s still the most dependable.
on May 22, 2024
Posted by: Texas
[This review was collected as part of a promotion.] Had Whirpool fridges for 55 years. Last one lasted 15 yrs. First one lasted 25-30 yrs. Last one was very similar to new one. New has no flexibility in shelf spacing, no meat drawer, less flexibility in door shelf arrangement. Like the ice cube shape. You are getting to be like Henry Ford, i.e., you can have any color you want as long as it is stainless!
Personally, I don't know why anyone would want their home kitchen to look like the kitchen at IHOP!
personally
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
Horrible ,Whirlpool not the same
on May 22, 2024
Posted by: Rob in TX
[This review was collected as part of a promotion.] Horrible. Ice maker stopped with 6 months in, started making an obnoxiously loud noise and then proceeded to give out. Turned off ice maker and didn't help, so unplugged and plugged back and it quit cooling. Starts cooling after repeating the process a couple of times.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 23, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 540185.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Love the front water and ice features and color.
on May 22, 2024
Posted by: KathyB
[This review was collected as part of a promotion.] I love my new refrigerator. It is the perfect size and works great.
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
Ice make not so great
on May 22, 2024
Posted by: jpk2469
[This review was collected as part of a promotion.] We have had the unit for about a month, we did not move into the new home yet. It does not seem as if the ice maker is generating too much ice.
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Whirlpool
on May 21, 2024
Posted by: Shopper
from Keithville,LA
[This review was collected as part of a promotion.] After a month of use, I like this refrigerator. Whirlpool has always given us great service.
It does seem to be more noisy than most.
The right & left door do not line up on the front of the refrigerator.
The right door hinge does not keep the door from slinging open.
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Great features
on May 20, 2024
Posted by: Ann48
[This review was collected as part of a promotion.] I love my new fridge. It’s a little smaller than my old one but still accommodates all the space I need
Written by a customer while visiting whirlpool.com
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