Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
4
Great refrigerator, but icemaker under performs.
on June 20, 2024
Posted by: Bobbyr4570
[This review was collected as part of a promotion.] I bought this refrigerator several weeks ago, and it is a very good appliance, however, the icemaker cannot make enough ice. When I leave for work at 5 am in the morning, there is barely enough ice to keep 1 bottle of water cold for the morning. When I get home at 4 pm, there is only enough ice in the ice container to cover the bottom of the tray. The rest of the appliance works great, but I shouldn’t have to continually buy bagged ice to make up for the icemaker.
[This review was collected as part of a promotion.] I wish they would have put padded feet on the bottom so the fridge would not roll when we open the doors
[This review was collected as part of a promotion.] Overall a decent refrigerator. Less than ideal design for the ice and water dispenser. Can get messy sometimes with the water dispenser in front of the ice dispenser. A side-by-side design would have been better
[This review was collected as part of a promotion.] I thought whoolpool was a good brand not so sure??? refrigerator temperature won't stay constant???? 35 -45 degrees most days have temperature gage inside this don't seem normal to me!!!!!! also water dispenser drips most of time????? shouldn't have these problems on a new unit!!!!! not impressed by your quality product!!!!!!
Response from whirlpool.comBy Whirlpool Team, Consumer Care, June 19, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 553594. We’re looking forward to hearing from you. Marcos O
[This review was collected as part of a promotion.] I’ve had the refrigerator for about a month and my only complaint is when using the ice dispenser small ice chips get sprayed outside of the cup and onto the floor.