Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Average customer rating
4.1
(6,855 Reviews)
Rating breakdown 6,855 reviews
5 Stars
3,224
4 Stars
1,902
3 Stars
1,071
2 Stars
303
1 Star
355
78%of customers recommend this product.
(
4,217 out of
5,404)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
3
Needs better engineering
on January 10, 2026
Posted by: Markc141
from Chicago area
[This review was collected as part of a promotion.] Poor storage layout inside both compartments.
Refrigerator runs for very long times between cycles!
Refrigerator runs for very long times between cycles!
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Not happy with purchase
on January 10, 2026
Posted by: Marie
[This review was collected as part of a promotion.] I cannot figure out the temperature for the fridge. Things are either freezing or too warm. I tried everything. The ice maker is very loud & is too slow we always run out of ice it could never keep up. The fridge door swings right up open hitting the cabinet behind it.
Response from whirlpool.comBy Branded Team, Consumer Care, January 12, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 899422
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
3
on January 10, 2026
Posted by: Karen
[This review was collected as part of a promotion.] Buen tamaño. Para cualquier cocina, garage o donde quiera que lo gustes ponerPero No es un still fácil de limpiar.
Written by a customer while visiting whirlpool.com
Customer Rating
1
A piece of junk .. two weeks in, doesn't work.
on January 9, 2026
Posted by: TJ67
from Austin, TX
[This review was collected as part of a promotion.] What a piece of junk. After two weeks, the icemaker no longer works. The temperature settings in the main fridge are a joke. The "ideal" setting is below freezing and everything in the fridge ices up. The next warmer setting is in the 40's, which is unsafe. Don't buy this fridge. Maybe don't buy Whirlpool.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, January 12, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 898901
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4
Simple yet very functional
on January 9, 2026
Posted by: Robin
from Georgia
[This review was collected as part of a promotion.] My new appliances were my Christmas gift and I was so excited to upgrade them. My refrigerator was the first upgrade and I'm still trying to get used to it. It's very easy to clean and keep fingerprints off! It's very well lit effects the door opens. Plenty of room also. My overall opinion is, so far so good...
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Ample Space
on January 9, 2026
Posted by: laurynnc
from Lake Wales, FL
[This review was collected as part of a promotion.] Great cooling and freezing, ample space for my family of 8
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great space!
on January 8, 2026
Posted by: LC83
from Westmoreland Tennessee
[This review was collected as part of a promotion.] It was installed in my new home. It supply’s my needs.
Lots of storage.
Lots of storage.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
nice number of shelves
on January 7, 2026
Posted by: Tulips4fun!
[This review was collected as part of a promotion.] NicNice and roomye and roomy. Silver exterior does not show finger prints. I would like less freezer space and more refrigerator space.
Written by a customer while visiting whirlpool.com