Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,109 Reviews)
Rating breakdown 6,109 reviews
5 Stars
2,944
4 Stars
1,691
3 Stars
945
2 Stars
241
1 Star
288
79%of customers recommend this product.
(
3,944 out of
4,982)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
1
Would never buy a Whirlpool appliance.
on October 16, 2024
Posted by: Not a good investment!
[This review was collected as part of a promotion.] It came with our new construction home and do not like it. We would never buy this brand or style and plan on replacing it. A side by side has absolutely no storage space.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, October 17, 2024
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #609428.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #609428.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
A few items to consider
on October 31, 2024
Posted by: Great
[This review was collected as part of a promotion.] We have had this refrigerator for a few months. It doesn’t come with a deli drawer and the water filter isn’t easy to access.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Storage options
on November 17, 2024
Posted by: G Pa
from Smithville, MO
[This review was collected as part of a promotion.] I purchased this refrigerator two weeks ago. It seems to be quite efficient, relatively quiet, and it looks great! I would have given it five stars but Whirlpool neglects to provide shelves for every possible location. We needed more shelves.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Runs noisy.
on November 21, 2024
Posted by: Fridge
[This review was collected as part of a promotion.] I have been a Whirlpool fan for many years. I have one complaint about this new refrigerator-it runs noisy. It doesn't happen all the time, but when it does, it is very annoying. Is this common complaint? Can anything be done to correct it?
Written by a customer while visiting whirlpool.com
Customer Rating
3
UNUSUALLY LOUD
on November 22, 2024
Posted by: NanB
from NC
[This review was collected as part of a promotion.] I am second guessing my decision. This refrigerator is loud. When the motor is running, it sounds like an oven, or another kitchen appliance, is on.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Stay away from this model.
on November 25, 2024
Posted by: Joanne
from Gettysburg, Pa
[This review was collected as part of a promotion.] This refrigerator came with my new home from D.R. Horton. I have had nothing but issues with it. The ice maker is leaving shards of plastic in the glass when melted. The water/ice dispenser is so poorly designed that only the smallest glass (much less an 8 oz. glass) will go under the dispenser comfortably. When the water dispenser stops, there is no way to pull the glass out without leaving a trail of water dribbling down the front of the door and onto the floor. Ordered the recommended filters to stop the bad taste of the water and it only got worse. I have ordered a new refrigerator - different brand - and don't even feel comfortable giving this away.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 3, 2024
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Refrigerator model/serial number, and reference Case # 630323.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Happy!
on November 28, 2024
Posted by: 8t8vette
from Hawaii
[This review was collected as part of a promotion.] Overall we're happy with our new refrigerator.
Not happy that it doesn't have a deli drawer.
Not happy that it doesn't have a deli drawer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Great Features
on November 28, 2024
Posted by: M Lang
[This review was collected as part of a promotion.] I like this refrigerator, however it is so loud when
running compared to my previous
one. It does get on my nerves.
Some think it has problems.
running compared to my previous
one. It does get on my nerves.
Some think it has problems.
Written by a customer while visiting whirlpool.com