Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Average customer rating
4.1
(6,857 Reviews)
Rating breakdown 6,857 reviews
5 Stars
3,225
4 Stars
1,903
3 Stars
1,071
2 Stars
303
1 Star
355
78%of customers recommend this product.
(
4,219 out of
5,406)
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
3
Disappointed
on September 5, 2024
Posted by: Sue908
from Defiance, Ohio
[This review was collected as part of a promotion.] I purchased my refrigerator the end of May. I have always had Whirlpool appliances but I am very disappointed with my refrigerator. I am purchasing bagged ice at the grocery store weekly so I can ice. I like all areas of the refrigerator except the poorly functioning ice maker.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
fridge
on September 5, 2024
Posted by: oven
[This review was collected as part of a promotion.] water never gets cold out of dispenser (setting is at coldest setting) and when you need crushed ice, water comes out at the same time and spills all over the floor.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 6, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 588136.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
on September 4, 2024
Posted by: Farhan
[This review was collected as part of a promotion.] Brand new ice cube drop from dispenser every hour on the wooden floor , safety and slippery issue. Tech came and it’s not fixed
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 6, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 588363.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Side by side Refrigerator
on September 4, 2024
Posted by: Dino
from Palm Coast, Fl
[This review was collected as part of a promotion.] I purchased the refrigerator last month and am not too happy about it. Its a bit noisy and the fridge door swings back too fast. Not too happy with the amount of shelves given.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Runs Constantly
on September 4, 2024
Posted by: dissatisfied
[This review was collected as part of a promotion.] Worst refrigerator I've ever owned. It runs 90% of the time. Very annoying! Also, there is no deli drawer.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, September 6, 2024
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #588240.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #588240.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
OK, but has some issues
on September 4, 2024
Posted by: SLowe
[This review was collected as part of a promotion.] The refrigerator is very loud. The ice maker doesn't make ice quickly enough. There is no drip tray for the ice/water dispenser and the water dispenser is so far forward that it drips down the front of the refrigerator
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on September 4, 2024
Posted by: Joanne
[This review was collected as part of a promotion.] It's a lot smaller than my previous refrigerator, so that is an adjustment. The water dispenser drips several times after getting water and it drips down the front if the refrigerator.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice setup
on September 4, 2024
Posted by: Bob_1992
[This review was collected as part of a promotion.] Love the brightness on the inside of both fridge and freezer
Written by a customer while visiting whirlpool.com