Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Average customer rating
4.1 out of 5
4.1
(6,857 Reviews)
Open Ratings Snapshot
Rating breakdown 6,857 reviews
5 Stars
3,225
4 Stars
1,903
3 Stars
1,071
2 Stars
303
1 Star
355
78%of customers recommend this product. 
(
4,219 out of 5,406
)
Best Buy Privacy Policy
Customer Reviews for Whirlpool - 36 in. Wide 24 cu. ft. Side-by-Side Refrigerator with LED Interior Lighting - Monochromatic Stainless Steel
Customer Rating
5 out of 5
5
Awesome shelf space
on November 27, 2024
Posted by: MM25
[This review was collected as part of a promotion.] I really love my new refrigerator. More shelf room and great features
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Ice through the door makes life so much easier
on November 27, 2024
Posted by: Janet
from North Fort Myers, FL
[This review was collected as part of a promotion.] Came with the new home. I love all the new appliances.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Roomy and easily accessible
on November 26, 2024
Posted by: Jersey Gal 7
[This review was collected as part of a promotion.] Enjoying my new frig! Lots of room to add all my Thanksgiving goodies!
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
Stay away from this model.
on November 25, 2024
Posted by: Joanne
from Gettysburg, Pa
[This review was collected as part of a promotion.] This refrigerator came with my new home from D.R. Horton. I have had nothing but issues with it. The ice maker is leaving shards of plastic in the glass when melted. The water/ice dispenser is so poorly designed that only the smallest glass (much less an 8 oz. glass) will go under the dispenser comfortably. When the water dispenser stops, there is no way to pull the glass out without leaving a trail of water dribbling down the front of the door and onto the floor. Ordered the recommended filters to stop the bad taste of the water and it only got worse. I have ordered a new refrigerator - different brand - and don't even feel comfortable giving this away.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, December 3, 2024
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Refrigerator model/serial number, and reference Case # 630323.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Lots of great features!
on November 25, 2024
Posted by: Hey16
[This review was collected as part of a promotion.] I am loving it at the moment! I am glad I went for this!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Crushed ice for me pleaae
on November 24, 2024
Posted by: Taya
[This review was collected as part of a promotion.] Still getting to know my new fridge. I love the ice maker.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Interior layout and appearance.
on November 24, 2024
Posted by: John
[This review was collected as part of a promotion.] Bought whirlpool because has most products made in USA.
Also like the layout, can reach the lower shelves from my
Wheelchair. Plus no fingerprint stainless steel finish.
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
Wheels fell off
on November 24, 2024
Posted by: Wheel
from North Carolina. NC
[This review was collected as part of a promotion.] Purchased this refrigerator mid November . When moving around to refrigerator around right front roller fell off causing me to scratch floor. Talked with store. Unable to repair, we took discount on product. Didn't want to go through trouble to change out.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 26, 2024
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Refrigerator model/serial number, and reference Case # 629514.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
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