Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,108 Reviews)
Rating breakdown 6,108 reviews
5 Stars
2,943
4 Stars
1,691
3 Stars
945
2 Stars
241
1 Star
288
79%of customers recommend this product.
(
3,944 out of
4,981)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
5
Great Features
on May 24, 2024
Posted by: Dimples820
from Oklahoma
[This review was collected as part of a promotion.] we bought a Whirlpool side by side refrigerator about 2 weeks ago. The ice and water in the door is amazing!!! I can have cold water anytime I want! It has a sleek design that looks amazing with our kitchen decor. Our old refrigerator was almost 30 years old before it stopped working. This appliance cooled down quickly and keeps our food fresher, longer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
I really love the features
on May 24, 2024
Posted by: Big dog
[This review was collected as part of a promotion.] Does a great job, but it is a little one noisy side
Written by a customer while visiting whirlpool.com
Customer Rating
5
on May 26, 2024
Posted by: Chemerdjbb
[This review was collected as part of a promotion.] Happy with purchase, plenty of room, like the adjustable shelves & bins on the refrigerator door
Written by a customer while visiting whirlpool.com
Customer Rating
4
on May 26, 2024
Posted by: bob teibel
[This review was collected as part of a promotion.] i am happy with my refridgerator except for one thing. the door swings wide open on its own. I there a way to adjust it ?
Written by a customer while visiting whirlpool.com
Customer Rating
2
Ice maker stopped working 1 year after I bought it
on May 26, 2024
Posted by: Brian&Nicole
from California
Won't buy whirlpool appliances again. Washer broke, that's Whirlpool. Only had it 2 years. Paid 1000.00 for it. Ice maker stopped working after 1 year. They don't make appliances like they used to.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Marcos O, Social Care, May 30, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 542328.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
1
DO NOT BUY unless you want to spill water everyday
on May 27, 2024
Posted by: Filbar
Dispenser too small for bigger cups. Constantly spilling water when trying to get ice, terrible design.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 30, 2024
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #542613.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #542613.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
no working
on May 29, 2024
Posted by: elliot
from port charlotte florida
[This review was collected as part of a promotion.] the fridge is on but no cooling, I'm follow the steps but no working is disappointed
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 31, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 543646.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Some concern.
on May 29, 2024
Posted by: Walt/Nan
[This review was collected as part of a promotion.] I bought a Whirlpool Clothes dryer and like it very much.
I have concern about the Refrigerator .
The motor is noisy... loud hum. Ice cubes make very loud noise every use of front.
It pulls away from the wall, ever so much, every time we open a door. Wheels too good. How do we fix?
I have concern about the Refrigerator .
The motor is noisy... loud hum. Ice cubes make very loud noise every use of front.
It pulls away from the wall, ever so much, every time we open a door. Wheels too good. How do we fix?
Written by a customer while visiting whirlpool.com