Customer reviews from whirlpool.com
Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Average customer rating
4.1
(6,108 Reviews)
Rating breakdown 6,108 reviews
5 Stars
2,943
4 Stars
1,691
3 Stars
945
2 Stars
241
1 Star
288
79%of customers recommend this product.
(
3,944 out of
4,981)
Customer Reviews for Whirlpool - 24.6 Cu. Ft. Side-by-Side Refrigerator - Monochromatic Stainless Steel
Customer Rating
2
Need help
on May 14, 2024
Posted by: Help
[This review was collected as part of a promotion.] We got the frig on 5/11/24
The people can not finger out how to level it and the doors keep coming open
People came and said they don’t know how to level it
The people can not finger out how to level it and the doors keep coming open
People came and said they don’t know how to level it
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 15, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 536218.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
My obsrervations
on May 18, 2024
Posted by: None
from Mililani, Hawaii
[This review was collected as part of a promotion.] Very good frig! It took a while for the ice to accumulate but once it did, it kept up with our usage very well. The only thing I would like to mention is that the cold water is almost like room temperature and to enjoy cold water, I have to use ice cube or crushed ice.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Running sound is LOUD
on May 20, 2024
Posted by: Donna
from Muncie, IN
[This review was collected as part of a promotion.] purchased in November and beginning in January it started making a loud humming sound. One evening we noticed it had just made ice and the humming was extremely loud. Another evening the humming was so loud it woke us from a dead sleep
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Whirlpool
on May 21, 2024
Posted by: Shopper
from Keithville,LA
[This review was collected as part of a promotion.] After a month of use, I like this refrigerator. Whirlpool has always given us great service.
It does seem to be more noisy than most.
The right & left door do not line up on the front of the refrigerator.
The right door hinge does not keep the door from slinging open.
It does seem to be more noisy than most.
The right & left door do not line up on the front of the refrigerator.
The right door hinge does not keep the door from slinging open.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Overall it,s still the most dependable.
on May 22, 2024
Posted by: Texas
[This review was collected as part of a promotion.] Had Whirpool fridges for 55 years. Last one lasted 15 yrs. First one lasted 25-30 yrs. Last one was very similar to new one. New has no flexibility in shelf spacing, no meat drawer, less flexibility in door shelf arrangement. Like the ice cube shape. You are getting to be like Henry Ford, i.e., you can have any color you want as long as it is stainless!
Personally, I don't know why anyone would want their home kitchen to look like the kitchen at IHOP!
Personally, I don't know why anyone would want their home kitchen to look like the kitchen at IHOP!
personally
Written by a customer while visiting whirlpool.com
Customer Rating
5
good features, previously no water in door.
on May 22, 2024
Posted by: jim1962
[This review was collected as part of a promotion.] I bought this month ago, needed larger fridge and freezer, this is perfect.
Written by a customer while visiting whirlpool.com
Customer Rating
5
great features
on May 23, 2024
Posted by: Uday Jit
[This review was collected as part of a promotion.] so far i am happy with it. I love the bright lights. I love the wide door shelves in the door.
Written by a customer while visiting whirlpool.com
Customer Rating
1
on May 23, 2024
Posted by: CarlPO
from Henderson, Nevada
[This review was collected as part of a promotion.] In less then 6 weeks a repairman had to be called, problem fix did not work. Repairman is coming back in the morning because refrigerator and freezer stopped working.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 29, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 541027.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com